Access

Accessibility at the Arena

At our leisure facilities we work hard to ensure that everyone is welcome and that our facilities are accessible to all.

Our gyms at Queen's Leisure CentreSpringwood Leisure Centre and Derby Arena all use Technogym equipment which is suitable for disabled and non-disabled people to work out together.

Our sports centres offer free admission for carers if they are helping a disabled person take part in an activity.

Generic Emergency Evacuation Plan

It is essential that all members of the public that are unable to exit the building by using the stairs in an event of an emergency, such as power failure or fire alarm, make it known to staff on reception.

We will then inform you on where we would meet you in the event of an emergency and briefly explain how we would help you leave the building.

Alternative formats

Our printed materials are available in large print, on audio CD and in Braille. Please come and see us at the reception or contact us on leisure@derby.gov.uk to request a copy and we will be able to accommodate you. 

Feedback

Even though we strive to make our facilities as accessible as possible we would welcome your feedback and any suggestions that you have. We strive for the best and therefore your comments are essential to us.

Please get in touch using our contact form, over the phone on 01332 641234, by emailing leisure@derby.gov.uk or in person at one of our leisure facilities.

Accessibility at Derby Arena

Resources for deaf/hearing impaired people

The Arena has the following resources:

  • Reception - induction loop
  • Cycle hub - induction loop
  • Studios - induction loops
  • Meeting rooms - induction loops
  • Fixed seating - seating blocks with fixed induction loops

There are also portable induction loops available that can be used around the Arena.

Wheelchair access

Derby Arena is fully accessible with the lifts and ramps located throughout the building. Even more the gym at the Arena has IFI-accredited equipment. 

The seating is ergonomically designed so that it is comfortable for our spectators to enjoy the races and the different events taking place at the Arena. There are specific seating spaces available to ensure that they are fully accessible with wheelchairs.

Assistance dogs

Assistance dogs are welcome at Derby Arena. Please let us know when you book or at least 24 hours in advance and we will be happy to accommodate you.

Access performances

Some of our events at the Arena have BSL sign-interpreted performances, audio described performances and relaxed performances. Visit the Derby LIVE website for details.

Inclusive Cycling

Derby Arena

Para-cycling sessions are dedicated coaching sessions for disabled riders who want to keep fit, have fun and improve performance with the help of the coaching sessions. Both experienced and new riders of any age will be eligible to attend the sessions.

These sessions take place on the first Saturday of every month only. For more information, please visit www.derbyarena.gov.uk

Cycle Derby

Cycle Derby now offers a range of adapted bikes including: Tricycles, wheelchair tandems side by sides, recumbents and hand cranks. Groups and individuals are welcome, instructor led sessions and potential future hire.

For more information, visit www.cyclederby.co.uk

Parking

Disabled parking is available outside the venue on a first come first serve basis.

Parking is available free of charge for a duration of 3 hours for customers using the Arena. Charge of £3 apply afterwards.

Please note: the 3 hours free parking does not apply to times when events take place at the Arena.

Toilets

There are several toilets available throughout the building on all the different floors, making them fully accessible for everyone. There are also unisex toilets for disabled p

Accessibility at Queen's Leisure Centre

Resources for deaf/hearing impaired people

Queen's Leisure Centre has the following resources:

  • a Minicom to help hearing-impaired people to contact us

Wheelchair access

Queen's Leisure Centre has received the Level One (Provisional) Inclusive Fitness Initiative (IFI) mark showing that we’re working towards meeting the needs of disabled people by providing fitness facilities and accessible areas. Our gym also uses Technogym equipment, which has been accredited by the IFI.

At our sports centre and swimming pool, we have the following:

  • ramped entry into the centre
  • automatic doors for easy wheelchair access
  • pool hoists and easy access steps
  • a wheelchair lift
  • free admission for carers if they are helping a disabled person take part in an activity.

Parking

Disabled parking is available outside the venue on a first come first serve basis.

Toilets

There are toilets and changing rooms available for disabled people.

Accessibility at Springwood Leisure Centre

Resources for deaf/hearing impaired people

Springwood Leisure Centre has the following resources:

  • a hearing induction loop available at reception
  • a Minicom to help hearing-impaired people to contact us

Wheelchair access

Springwood Leisure Centre has received the Level Two (Registered) Inclusive Fitness Initiative (IFI) Mark for providing fitness facilities and accessible areas. The Gym also uses Technogym equipment which has been accredited by the IFI.

At our sports centre we have:

  • flat entry into the centre
  • automatic doors for easy wheelchair access
  • accessible range of gym equipment

Parking

Disabled parking is available outside the venue.

Toilets

There are toilets and changing rooms available for disabled people.

Accessibility at Moorways Stadium

Wheelchair access

At our athletic track, we have:

  • flat entry on to the centre bowl and track
  • disabled Ramp track access
  • a wheelchair lift at our athletics stadium only

Parking

Disabled parking is available outside the venue.

Toilets

There are toilets and changing rooms available for disabled people.

Accessibility at Allestree Golf Course

Wheelchair access

There is ramp access 

Toilets

There are adapted toilets for males and females.

For additional information on local services, please visit the Derby City Council pages here.