Learn to Swim

We can finally welcome you back to Learn to Swim! Queen's Leisure Centre is ready, the teachers are ready, so we can't wait to see you at your lessons.

Everyone on Learn to Swim sessions will be contacted by text message in the lead up to re-opening to give you information on welcoming you back. However, our e-mail account is also being monitored allowing you to discuss your lesson or any concerns ahead of your return. 

Please keep a lookout for the Learn to Swim e-newsletter.

If you need to contact us, we ask you email queens.sports@derby.gov.uk, for general information and prices, visit our Learn to Swim web page. 

See the video below to give you a representative preview of the changes in place to ensure your safety during lessons, please note the video was recorded pre-face covering. We now require adults to wear face-coverings when in the centre. 

Frequently asked questions 

Q: Can I still spectate my child’s lesson?

A: Yes, but strictly one parent only unless for exceptional circumstances. 

Q: I currently pay a Direct Debit for Learn to Swim lessons, will there be any reduction for restarting from the 12th April? 

A: Learn to Swim members will receive an e-mail regarding Direct Debit payments. 

Q: What are the cleaning measures in place for Swimming Lessons?

A: for your safety the following has been provided: 

  • Sanitisation stations on entry
  • Spectator seating wipes available
  • Lesson equipment minimised and cleaned in chlorinated water between classes
  • Changing facilities locked and cleaned every 15 minutes
  • Increased cleaning of touchpoints

Q: What are the safety measures in place for swimming lessons?
A: Amongst our safety measures for swimming lessons, below are key highlights:

  • We are restricting the use of our pools during lessons to Learn to Swim customers only
  • We are limiting the number of classes and participants in each pool at any one time
  • We are removing the use of shared equipment during a swimming lesson
  • We are limiting changing spaces and introducing changing windows of 15 minutes

Q: What is the format of Derby Active's swimming lessons during Covid-19?
A: We will ensure:

  • Our Swimming Lessons will continue to operate for 25 minutes with 5 minutes reserved for administration. 
  • A water safety briefing will be given by our teachers at the start of every lesson for the first four weeks to ensure swimmer safety.
  • Our teachers focus on refreshing swimmers Core Aquatic Skills during lessons as this provides the foundations on which to build swimmer progress
  • Equipment will be issued per swimmer for the duration of the lesson and there will be no shared equipment during the lesson. 

Q: Will I be able to use the changing rooms before and after lessons?
A: We are encouraging all swimmers to arrive “Beach” or “Pool” ready with swimming costumes on under clothing before Swimming Lessons as changing rooms will not be available before lessons. Swimmers are encouraged to change on poolside prior to their lesson. Changing rooms will, however, be available following lessons without the use of showers and lockers, for a maximum of 15 minutes from your lesson finishing time.

Q: Can more than one parent/guardian spectate? 
A: Only 1 spectator per swimmer will be permitted to help us keep you and our team safe. 

Where absolutely necessary, an additional spectator from the same household may be permitted on discretion of the queue manager or staff member. This will be for childcare, accessibility or disability support during attending swimming lessons.

Where Pre-School Duckling or Adult lessons are taking place, no spectators are permitted, however if necessary, this may be permitted on discretion of the queue manager or staff member. 

Q: Why are teachers teaching from the side but parents are asked to be in the water to support for Ducklings lessons?
A: It is important to minimise the number of people in the water to ensure social distancing is maintained as much as possible, which is why our teachers are teaching from the poolside wherever possible.

However, parents for Ducklings classes may enter the water as long as they maintain social distancing. Parents who are supporting their child in the water should only support their own child and will need to ensure they adhere to social distancing guidelines.

Q: Is it feasible to teach lower stages in deep water to make more use of pool space to allow for social distancing?
A: Yes, our full programme has been reviewed and lessons allocated appropriate locations in the pool to allow a safe and enjoyable lesson. Our Teachers have also undertaken pre-opening training days to cover teaching in different pool locations and utilising equipment that can be used to support swimmers.

Q: Why is my child wearing armbands?
A: Your child’s safety is our priority and they have been away from our pools for a significant amount of time where their ability may have regressed.

Your lesson may have also changed pool or location and armbands or suitable aids may be utilised by your teacher to ensure your child is safe once they return to the water, particularly in the first few weeks where our water safety briefings will also be given as part of returning to lessons.

Q: Why are there different bather loads for different activities?
A: Maximum bather occupancy cannot be determined by just using a single number and applying that to all lessons.

The activity being undertaken has an effect on how you control distance and time, therefore a minimum of 6 m2 would be in a setting where you can control the distance and limit the time at which participants come close.

Q: Are you sure that cleaning equipment in pool water is sufficient?
A: Research has been carried out on this subject and The Pool Water Treatment Advisory Group have published the cleaning parameters.

Additionally, in between sessions we are submerging equipment in chlorinated water to limit the risk of transmission. This will not guarantee any virus if present will be eliminated. We are also removing shared equipment to further minimise the risk of transmission.

Q: Can I shower at the pool?
A: Our showers will not be available for use, however showering before you swim is a vital contribution to ensuring the free chlorine in the pool water is available for disinfection of SARS-CoV-2 (rather than being used to clean dirt off swimmers). We are encouraging swimmers to shower at home before arriving at the pool and at home after your swim.

Q: Can I use lockers at the pool?
A: Lockers will not be available for use, however, please arrive “Pool ready” and bring a bag for your individual changing station on poolside.

Q: What does “beach style” mean. Do I have to drive home in my wet stuff?
A: What we mean by “beach style turn up and swim” is that we ask you to arrive at the pool already wearing your swimming costumes underneath your clothes and having showered at home. We are encouraging swimmers to do this to minimise the time spent in changing areas. Similarly, we are encouraging swimmers to shower at home after their swim, again to minimise the time spent in the changing areas after a swim.

However, changing facilities will still be available for swimmers post-swim for a change.

Q: Should people with health conditions/disabilities return to the pool?
A: Absolutely, we know that swimming is a fantastic activity for people with a range of health conditions/disabilities. However, those in the high risk and moderate risk groups should consider the latest government advice before returning to the pool.

People categorised as “high risk” or who have concerns may wish to consult with their medical practitioner before returning to the water.

Q: Can people who are shielding return to swimming?
A: People who are shielding should follow the latest government guidance.

As we follow government guidance there may be changes to our operations, but we will keep you informed through our website. 


We are ready and excited to welcome you back to Learn to Swim 

Our Swim Teachers can't wait to welcome you back and say hello!

For more information on our Learn to Swim lessons, visit inderby.org.uk/learntoswim

Derby City Council Coronavirus information and advice 

Find out how coronavirus is impacting Council services and facilities.

Check out the latest advice on coronavirus (COVID-19).

InDerby Coronavirus information and updates 

For Derby Active Leisure facilities visit Derby Active COVID-19 (Coronavirus) Information

For Derby LIVE and Derby City Council events in our facilities and parks, please visit Derby LIVE and events COVID-19 (Coronavirus) Information

For Derby parks and open spaces visit Derby Parks COVID-19 (Coronavirus) Information

For Derby City Libraries visit Derby Libraries COVID-19 (Coronavirus) Information