We can finally welcome you back to Learn to Swim! Queen's Leisure Centre is ready, the teachers are ready, so we can't wait to see you at lessons starting Mon 27 July.
Everyone on Learn to Swim sessions will be contacted by telephone and text over the next week, allowing you to discuss your lesson, any concerns and we will talk you through how we have had to change our lessons to ensure your safety is our priority.
Also look out for the Learn to Swim e-newsletter.
If you need to contact us, we ask you email firstname.lastname@example.org
See the video below to give you a preview of what changes have been made to ensure your safety during lessons.
Frequently asked questions
Q: What are the new cleaning measures in place for Swimming Lessons? A: for your safety the following has been provided:
Sanitisation stations on entry
Spectator seating wipes available
Lesson equipment minimised and cleaned in chlorinated water between classes
Changing facilities locked and cleaned every 15 minutes
Increased cleaning of touch points
Q: What are the new safe measures in place for swimming lessons? A: Amongst our safety measures for swimming lessons, below are key highlights:
We are restricting the use of our pools during lessons to Learn to Swim customers only
We are limiting the number of classes and participants in each pool at any one time
We are removing the use of shared equipment during a swimming lesson
We are limiting changing spaces and introducing changing windows of 15 minutes
Q: What is the format of Derby Active's swimming lessons during Covid-19? A: We will ensure:
Our Swimming Lessons will continue to operate for 25 minutes with 5 minutes reserved for administration.
A water safety briefing will be given by our teachers at the start of every lesson for the first four weeks to ensure swimmer safety.
Our teachers focus on refreshing swimmers Core Aquatic Skills during lessons as this provides the foundations on which to build swimmer progress
Equipment will be issued per swimmer for the duration of the lesson and there will be no shared equipment during the lesson.
Q: Will I be able to use the changing rooms before and after lessons? A: We are encouraging all swimmers to arrive “Beach” or “Pool” ready with swimming costumes on under clothing before Swimming Lessons as changing rooms will not be available before lessons. Swimmers are encouraged to change on poolside prior to their lesson. Changing rooms will however be available following lessons without the use of showers and lockers, for a maximum of 15 minutes from your lesson finishing time.
Q: Can more than one parent/guardian spectate? A: Only 1 spectator per swimmer will be permitted to help us keep you and our team safe.
Where absolutely necessary, an additional spectator from the same household may be permitted on discretion of the queue manager. This will be for childcare, accessibility or disability support during attending swimming lessons.
Where Pre-School Duckling or Adult lessons are taking place, no spectators are permitted, however if necessary, this may be permitted on discretion of the queue manager.
Q: Why are teachers teaching from the side but parents are asked to be in the water to support for Ducklings lessons? A: It is important to minimise the number of people in the water to ensure social distancing is maintained as much as possible, which is why our teachers are teaching from the poolside wherever possible.
However, parents for Ducklings classes may enter the water as long as they maintain social distancing. Parents who are supporting their child in the water should only support their own child and will need to ensure they adhere to social distancing guidelines.
Q: Is it feasible to teach lower stages in deep water to make more use of pool space to allow for social distancing? A: Yes, our full programme has been reviewed and lessons allocated appropriate locations in the pool to allow a safe and enjoyable lesson. Our Teachers have also undertaken pre-opening training days to cover teaching in different pool locations and utilising equipment that can be used to support swimmers.
Q: Why is my child wearing arm bands? A: Your child’s safety is our priority and they have been away from our pools for a significant amount of time where their ability may have regressed.
Your lesson may have also changed pool or location and arm bands or suitable aids may be utilised by your teacher to ensure your child is safe once they return to the water, particularly in the first few weeks where our water safety briefings will also be given as part of returning to lessons.
Q: Why are there different bather loads for different activities? A: Maximum bather occupancy cannot be determined by just using a single number and applying that to all lessons.
The activity being undertaken has an effect on how you control distance and time, therefore a minimum of 6 m2 would be in a setting where you can control distance and limit the time at which participants come close.
Q: Are you sure that cleaning equipment in pool water is sufficient? A: Research has been carried out on this subject and The Pool Water Treatment Advisory Group have published the cleaning parameters.
Additionally, in between sessions we are submerging equipment in chlorinated water to limit the risk of transmission. This will not guarantee any virus if present will be eliminated. We are also removing shared equipment to further minimise risk of transmission.
Q: Can I shower at the pool? A: Our showers will not be available for use, however showering before you swim is a vital contribution to ensuring the free chlorine in the pool water is available for disinfection of SARS-CoV-2 (rather than being used to clean dirt off swimmers). We are encouraging swimmers to shower at home before arriving at the pool and at home after your swim.
Q: Can I use lockers at the pool? A: Lockers will not be available for use, however please arrive “Pool ready” and bring a bag for your individual changing station on poolside.
Q: What does “beach style” mean. Do I have to drive home in my wet stuff? A: What we mean by “beach style turn up and swim” is that we ask you to arrive at the pool already wearing your swimming costumes underneath your clothes and having showered at home. We are encouraging swimmers to do this to minimise the time spent in changing areas. Similarly we are encouraging swimmers to shower at home after their swim, again to minimise the time spent in the changing areas after a swim.
However, changing facilities will still be available for swimmers post swim for a change.
Q: Should people with health conditions/disabilities return to the pool? A: Absolutely, we know that swimming is a fantastic activity for people with a range of health conditions / disabilities. However, those in the high risk and moderate risk groups should consider the latest government advice before returning to the pool.
People categorised as “high risk” or who have concerns may wish to consult with their medical practitioner before returning to the water.
Q: Can people who are shielding return to swimming? A: People who are shielding should follow the latest government guidance.
Q: I currently pay a Direct Debit for Learn to Swim lessons, will there be any reduction to compensate for the lost days when the centres closed? A: Learn to Swim members will receive a 25% discount for their Aug direct debit payment.
Direct Debit payments will continue as normal payments from 1 Sept.
We are ready and excited to welcome you back to Learn to Swim
Please note that due to the Coronavirus pandemic and in line with the latest government advice regarding social distancing, some facilities and attractions are currently closed and some events cancelled or postponed. We will be constantly updating the website and will keep people informed of any changes via social media. We urge visitors to follow Public Health England Guidance regarding Coronavirus.