Contact us

Contact us | Derby Leisure and Culture

Our Sales and Information Centre opening times

Monday - Thursday: 9am – 5pm

Friday: 9am – 4.30pm

Phone line 01332 255800 opening times

Monday - Thursday: 9am – 8pm

Saturday: 10am - 2pm

Derby LIVE customers will be contacted about refunds and potential future dates. 

The Sales and Information Centre has reopened for you to purchase and collect tickets. The additional measures have been put in place for your safety:

  • Accepted onto the industry standard Good To Go scheme
  • Protective screens on the front desk
  • Reduced number of staff working with some staff able to work from home
  • Shop redesigned to create space around the customer area
  • Display of safety signage and socially distanced floor markers
  • Customer shop capacity identified
  • Additional cleaning
  • Hand sanitiser for customers
  • Hand sanitiser and antibacterial cleaning equipment provided for staff use

You can also contact us by email at boxoffice@derby.gov.ukleisure@derby.gov.uk or tourism@derby.gov.uk.

To get in touch with us find the details of the relevant team below.

You can also get in touch on Facebook and Twitter, go to our social media page for more details.

In Derby

Email inderby@derby.gov.uk
Telephone 01332 640640
Text relay 18001 01332 640640
Minicom 01332 640666
Post Derby City Council, Leisure, Culture & Tourism department, Council House, Corporation Street, Derby, DE1 2FS

Derby Active

Email leisure@derby.gov.uk
Telephone 01332 641234
Text relay 18001 01332 641234
Minicom 01332 640666
Post Derby Active, Sales & Information Centre, Assembly Rooms, Market Place, Derby, DE1 3AH

Derby Parks

Email parks@derby.gov.uk
Telephone 01332 640789
Text relay 18001 01332 640789
Minicom 01332 640666
Post Derby Parks, Council House, Corporation Street, Derby, DE1 2FS

Derby Libraries

Email libraries@derby.gov.uk
Telephone 01332 641701
Text relay 18001 01332 641701
Minicom 01332 640666
Post Derby Libraries, Council House, Corporation Street, Derby, DE1 2FS

Derby LIVE

Box Office

Email boxoffice@derby.gov.uk
Telephone 01332 255800
Typetalk 18001 01332 255800
Text 07812 301233
Minicom 01332 640666

General enquiries

Email derbylive@derby.gov.uk
Telephone 01332 255443
Text relay 18001 01332 255443
Minicom 01332 640666
Post Derby LIVE, Assembly Rooms, Market Place, Derby, DE1 3AH

 

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