Contact us

- Phone: 01332 255800
- Email: boxoffice@derby.gov.uk
- Typetalk: 18001 01332 255800
- SMS text number: 07812 301233
The Sales and Information Centre has put additional safety measures in place for your safety:
- Accepted onto the industry standard Good To Go scheme
- Protective screens on the front desk
- Shop redesigned to create space around the customer area
- Display of safety signage and socially distanced floor markers
- Hand sanitiser for customers
- Hand sanitiser and antibacterial cleaning equipment provided for staff use
Opening Times
- M
- T
- W
- T
- F
- S
- S
Sales and Information Centre | 9am – 4.30pm |
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Phone lines | 9am – 7pm |
Sales and Information Centre | 9am – 4.30pm |
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Phone lines | 9am – 7pm |
Sales and Information Centre | 9am – 4.30pm |
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Phone lines | 9am – 7pm |
Sales and Information Centre | Closed |
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Phone lines | Closed |
Sales and Information Centre | Closed |
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Phone lines | Closed |
Sales and Information Centre | Closed |
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Phone lines | Closed |
Sales and Information Centre | Closed |
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Phone lines | Closed |
To get in touch with us find the details of the relevant team below.
You can also get in touch on Facebook and Twitter, go to our social media page for more details.
Or alternatively contact Derby City Council.
In Derby
Email inderby@derby.gov.uk
Telephone 01332 640640
Text relay 18001 01332 640640
Minicom 01332 640666
Post Derby City Council, Leisure, Culture & Tourism department, Council House, Corporation Street, Derby, DE1 2FS
Derby Active
Email leisure@derby.gov.uk
Telephone 01332 641234
Text relay 18001 01332 641234
Minicom 01332 640666
Post Derby Active, Sales & Information Centre, Riverside Chambers, Full Street, Derby, DE1 3AF
Derby Parks
Email parks@derby.gov.uk
Telephone 01332 640789
Text relay 18001 01332 640789
Minicom 01332 640666
Post Derby Parks, Council House, Corporation Street, Derby, DE1 2FS
Derby Libraries
Email libraries@derby.gov.uk
Telephone 01332 641701
Text relay 18001 01332 641701
Minicom 01332 640666
Post Derby Libraries, Council House, Corporation Street, Derby, DE1 2FS
Derby LIVE
Box Office
Email boxoffice@derby.gov.uk
Telephone 01332 255800
Typetalk 18001 01332 255800
Text 07812 301233
Minicom 01332 640666
Post Derby LIVE Sales & Information Centre, Riverside Chambers, Full Street, Derby, DE1 3AF
General enquiries
Email derbylive@derby.gov.uk
Telephone 01332 255443
Text relay 18001 01332 255443
Minicom 01332 640666