Contact us

Phone: 01332 255800
Email: boxoffice@derby.gov.uk
Typetalk: 18001 01332 255800
SMS text number: 07812 301233

The Sales and Information Centre will be closed Fri 21, Sat 22 & Sun 23 Aug 2026. From Mon 17 to Thu 20 Aug, we will be open in the evenings only from 5pm - 9pm.

Phone lines will be open as usual from Mon 17 to Thu 20 Aug. From Fri 21 to Sun 23 Aug the phone lines will be open at the following times:
Fri 21 Aug, 2pm - 8:30pm
Sat 22 Aug, 1pm - 9pm
Sun 23 Aug, 3pm - 8:30pm

Opening Times

M T W T F S S

Location	Times
Sales and Information Centre	9am - 9pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines	9am - 9pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location	Times
Sales and Information Centre	9am - 9pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines	9am - 9pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location	Times
Sales and Information Centre	9am - 9pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines	9am - 9pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location	Times
Sales and Information Centre	9am - 9pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines	9am - 9pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location	Times
Sales and Information Centre	9am - 9pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines	9am - 9pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location	Times
Sales and Information Centre	9am to 1pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines	9am to 1pm Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location	Times
Sales and Information Centre	Closed Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines	Closed Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

To get in touch with us find the details of the relevant team below.

You can also get in touch on social media.

Or alternatively, contact Derby City Council.

Enquiry Form

Full name *

Email address *

Phone number

What does your enquiry or comment relate to:

Your enquiry or comment: *

All information will be treated in accordance with our privacy notice.

Captcha *

In Derby

Email inderby@derby.gov.uk
Telephone 01332 640640
Text relay 18001 01332 640640
Minicom 01332 640666
Post Derby City Council, Leisure, Culture & Tourism department, Council House, Corporation Street, Derby, DE1 2FS

Derby Active

Email leisure@derby.gov.uk
Telephone 01332 641234
Text relay 18001 01332 641234
Minicom 01332 640666
Post Derby Active, Derby LIVE, Sales & Information Centre, Guildhall Theatre, Market Place, Derby, DE1 3AE

Derby Parks

Email parks@derby.gov.uk
Telephone 01332 640789
Text relay 18001 01332 640789
Minicom 01332 640666
Post Derby Parks, Council House, Corporation Street, Derby, DE1 2FS

Derby Libraries

Email libraries@derby.gov.uk
Telephone 01332 641701
Text relay 18001 01332 641701
Minicom 01332 640666
Post Derby Libraries, Council House, Corporation Street, Derby, DE1 2FS

Derby LIVE

Box Office

Email boxoffice@derby.gov.uk
Telephone 01332 255800
Typetalk 18001 01332 255800
Text 07812 301233
Minicom 01332 640666
Post Derby LIVE Derby LIVE, Sales & Information Centre, Guildhall Theatre, Market Place, Derby, DE1 3AE

General enquiries

Email derbylive@derby.gov.uk
Telephone 01332 255443
Text relay 18001 01332 255443
Minicom 01332 640666