Mickleover Library

COVID-19 Libraries Update - 15 January 2021

Riverside, Mickleover, and Alvaston Libraries are currently open for Click and Collect and for Internet access for essential tasks. Normanton Library is currently closed due to heating problems and re-opens on Mon 18 Jan.

The e-book service is available – look at our catalogue to make your choice. 

The Home Library Service has resumed.

Derby Local Studies and Family History Library is currently closed to members of the public but is taking enquiries by phone, text and email. 

You can renew your books online or phone 01332 641700

For full details on current services, please visit our COVID-19 Libraries news page.

Public Computer access

There are computers and free WiFi available for people to use for essential tasks at Normanton, Alvaston, Mickleover and Riverside Libraries. Public computer access is not available at Derby Local Studies and Family History Library.

Computers and WiFi are available to help you with essential tasks such as applying for jobs, claiming benefits, homework and essential printing if you don’t have access to these at home. You cannot book the computers for entertainment purposes. 

To use a computer or library Wifi:

• Phone the library to book a session in advance
• Please arrive no more than five minutes before your booking begins
• View the click and collect information for opening times and library phone numbers

Please note that:

• To ensure as many people as possible can access PCs and Wifi, sessions are limited to one hour
• Printing is available, payment to be made by card
• Customers aged under 13 must be accompanied by a parent or carer
• Unfortunately, we cannot provide one-to-one help for you on the computer

While you are in the library, you must wear a face covering and observe social distancing of two metres. When you arrive, you will be asked to sanitise your hands and to provide your name and contact details for Test and Trace.

Public Computer access

There are computers and free WiFi available for people to use for essential tasks at Alvaston, Mickleover and Riverside Libraries. Public computer access is not available at Derby Local Studies and Family History Library.

Normanton library will re-open for click and collect and PC access on Mon 18 January. 

Computers and WiFi are available to help you with essential tasks such as applying for jobs, claiming benefits, homework and essential printing if you don’t have access to these at home. You cannot book the computers for entertainment purposes. 

To use a computer or library Wifi:

• Phone the library to book a session in advance
• Please arrive no more than five minutes before your booking begins
• View the click and collect information for opening times and library phone numbers

Please note that:

• To ensure as many people as possible can access PCs and Wifi, sessions are limited to one hour
• Printing is available, payment to be made by card
• Customers aged under 13 must be accompanied by a parent or carer
• Unfortunately, we cannot provide one-to-one help for you on the computer

While you are in the library, you must wear a face covering and observe social distancing of two metres. When you arrive, you will be asked to sanitise your hands and to provide your name and contact details for Test and Trace.

Click and Collect

We are pleased to announce that Riverside, Alvaston and Mickleover libraries will continue to offer a Click and Collect service. Normanton Library re-opens on Mon 18 January. 

To use Click and Collect:

• Opening times for Click and Collect and library phone numbers and email addresses are below
• find a library book online by searching the catalogue and placing a hold on the books you would like to borrow
• alternatively, search the catalogue and call or email the library with your library card number and the title and author of each book you wish to borrow
• if we have your email address, we will email you to let you know when your books are ready to collect
• if we don’t have your email address, wait one working day and then phone the library to find out when you can collect them
• when you arrive, phone the library and staff will bring the books to you at the door.  Social distancing must be maintained
• your books will be issued for the normal loan period.  The due back date will be stamped or written in your books. Items must be returned or renewed by the due date to avoid late fees
• when you return items, phone the library when you arrive and member of staff will come to the door and take them off you. Social distancing must be maintained
• please return or renew your books by the due date to avoid any fines
• Overdue notifications and pre-overdues reminders will be sent to customers via email.

Holds

• With Click and Collect, the holds system is still available - customers are able to place holds on the Derby Libraries catalogue.
• To request a book, search the Derby Libraries online catalogue, place a hold on the book you want to read and select if you want to collect your books from Alvaston, Mickleover, Normanton or Riverside Library.  
• Staff will email you when your book is ready for collection or you can phone to find out if we haven’t got your email address.  (Please also see information above regarding Click and Collect).

Contact details

Alvaston Library 01332 718140 Alvaston.library@derby.gov.uk

Normanton Library 01332 642640 Normanton.library@derby.gov.uk

Mickleover Library 01332 718926 Mickleover.library@derby.gov.uk

Riverside Library 01332 641702 Riverside.library@derby.gov.uk