Derby Active COVID-19 (Coronavirus) Information

Springwood gym

Wed 18 Aug 2021

Derby Arena Cycling Track will be reopening on 1 Sep 2021, we can’t wait to welcome you back on the track!

To ensure everyone has a safe and enjoyable return to the track, we will have some new guidelines to follow on booking your session to ensure everyone is riding at their current ability. There will also be some continued COVID rules in place at the venue to support your safe return.

You will be able to book spaces on individual sessions from today! You can continue to use our online booking page, but we encourage you to download the NEW Derby Active App, allowing easy track session bookings easily from your personal mobile device. You will see real-time availability on the App, plus links to other interesting articles, activities and events for In Derby.

If you have yet to register for an online booking, you will need your membership number.

SQT sessions will be managed by coaches to accommodate returning riders who may not have ridden a velodrome track for over a year, and therefore riders will need to demonstrate at their first session back their personal competency level. This ensures all users are safely returning to track cycling.

Accreditation levels

There will not be any accreditation sessions for 3 & 4, during the first few weeks of reopening. Once we have a bank of riders ready to progress to this stage of accreditation, we will then add them to the session programme. We will be encouraging anyone on the accreditation pathway to attend stages 1 or 2, in order to have an assessment with a qualified coach, prior to progressing along the pathway.

Group sessions

For anyone that wants to book the track out for a group or club on an adhoc basis, we are pleased to inform you we have launched a new on line system. Once you are signed up as a member you will see the live track availability and then you can book sessions. If you are booking on behalf of a British Cycling Club you will need to apply through this web form.

Group track sessions are visible 3 months ahead, and require upfront payment for track time & coach hire if required, find out more about private track hire.

Thu 15 Jul 2021

What is changing from 19 July, in line with government Covid-19 guidance?

Classes

Class capacities will be increased and monitored depending on the location and comfort of the participants.

Classes may be relocated to different locations in the facilities so check when booking.

Gym session

We recommend that you book in for your gym session this is to ensure that you are able to work out at the time you want, if you just turn up you can still access the gym if there is space.

For pay-as-you-go bookings we advise booking in advance, which will allow you quicker access to your activity, with no queuing at the till points.

There is no time limit for working out in the gym but please be courteous to other users by keeping your sessions as short as possible.

Showers and changing rooms

Changing rooms and showers will be open at facilities prior to and after your sessions.

Swimming

Increased capacities for lane swimming and family swimming sessions will be gradually increased over time. We encourage users to book sessions in advance. Lane swimming will revert to 6 lanes in Gala Pool and 4 lanes in the Family Pool.

Swimming lessons

Changing rooms and showers will be open prior to and after your lessons. We still ask that only one parent/guardian watches during lessons as restrictions are eased. Numbers in lessons will be increased gradually to the numbers recommended by Swim England.

Squash

Will be available to book online, via the App or over the phone 7 days in advance.

Cycling

Due to the Vaccination Centre remaining at Derby Arena until the end of August the cycling track will not be reopening until September 2021.

We are looking forward to launching our programme of sessions to allow a safe return to all our track users, we encourage you to download the InDerby App as this will allow you to make an individual booking on a session 28 days before the day

Our regular clubs & track leagues have been contacted but if you would like to book the track out we will be launching an online booking system shortly. Email derbyarena@derby.gov.uk if you would like to be emailed more information about this.

Although Covid-19 restrictions are being relaxed in England we will continue to reopen safely and implement measures to help limit the spread of the virus.

Bookings

We are introducing a fair use policy to ensure that all our members can access sessions.

If you cancel under 2 hours before the start of the session or do not show up 3 times in 30 days you will lose your booking privileges for 7 days.

How to book:

- Online Leisure bookings
- Contact the centre by telephone, see centre information web page here
- Using the In Derby App

How are we continuing to keep you safe?

  • Face coverings These will be optional, but we encourage you to wear them, especially in crowded indoor areas. The guidance to not wear face coverings during exercise remains.
  • Social distancing Social distancing is no longer a requirement, however, we ask that you’re considerate of other users of the facility, especially in crowded areas. Some equipment may still be placed out of order as we phase our sites back to normal.
  • Hand hygiene There will hand sanitisers located throughout the building for you to use.
  • Cleaning protocols We will be continuing to carry out deep cleaning throughout our facilities especially high touch point areas.
  • Gym and fitness equipment cleaning We will continue to provide cleaning equipment and will be asking you to sanitise equipment prior to and after use.
  • Reception areas Screens will stay in place at till points for the foreseeable future.
  • Building flow Please follow the signage and guidance at each facility.

If you experience any Covid-19 symptoms or generally feel unwell, you MUST NOT attend the centre. Please seek medical advice and follow NHS guidance

We will continue to follow the government's guidance and updated information can be found on the Government's Covid-19 web page. 

Derby City Council Coronavirus information and advice 

Find out how coronavirus is impacting Council services and facilities.

Check out the latest advice on coronavirus (COVID-19).

Previous updates

Tue 18 May 2021

The government has announced its roadmap of lockdown easing and more information on how this affects sport and physical activity.

The current rules, which came into force on 17 May, are summarised below.

You can:

  • Travel for sport and exercise
  • Get active outdoors in a group of up to 30
  • Use all outdoor sport facilities, which can now reopen, including tennis and basketball courts, sports pitches, outdoor skateparks, outdoor gyms, and outdoor swimming pools
  • As an adult, use indoor sport facilities, such as leisure centres, gyms and indoor swimming pools, which can now reopen – adhering to the rule of six, or two households together
  • Take part in organised outdoor sport and physical activity for adults and children - these are exempt from the legal gathering limits but must adhere to sport-specific guidance
  • View recreational or organised sport while adhering to social distancing rules. Spectators need to adhere to social gathering limits (groups of 30 outdoors and six people/two households indoors)

Organised outdoor sport and activity includes:

  1. Organised outdoor group activities (e.g. outdoor exercise classes, group cycle rides, walking groups etc.)
  2. Outdoor team sports (including adapted versions for ‘higher risk’ team sports)
  3. Other organised outdoor sports, such as, but not limited to, tennis, golf, horse riding, water sports will be able to resume
  4. Organised sport participation events (road races, running and cycling events, triathlons etc.).

You can't:

  • Take part in informal sport and activity outdoors that is part of a group of more than 30
  • Take part in informal sport and activity indoors that doesn't adhere to the rule of six or two households

Other exemptions: Elite sportspeople can take part in sport and not adhere to social distancing guidelines or social gathering limits, providing sport-specific guidance is being followed.

Find out more here on the Governments guidance for Coronavirus 

Tue 6 Apr 2021

Following the recent Government announcement, we’re delighted to say that we will be reopening our gyms (Derby Arena and Springwood Leisure Centre) and swimming pools (Lane and Family swim) on Monday 12 April. We are also running Outdoor Bootcamp sessions at Springwood Leisure Centre. The Run Track sessions are already available at Moorways Stadium.  Gymnastics and Learn to Swim are also back, along with  Atlantis Splash. 

Visit our Welcome back pages for full details. Members will receive communication regarding opening later this week. Direct Debit memberships for Coaching, Gym and Swim will resume with payments starting in May. 

Our Derby Active At Home classes programme continues in the Facebook group

Remember to book your gym session or swim up to 14 days in advance!

Thu 4 Mar 2021

Following government guidance, we are working towards opening our outdoor facilities from 29 March and indoor individual activities (gym and swimming) from 12 April. 

We hope to introduce an outdoor Boot Camp class from Monday 29 March at Springwood Leisure Centre, find out more here.

As we follow the government's roadmap, other indoor activities (including exercise classes, court sports and adult coached activities) will be introduced from 17 May. 

We will keep you informed on our confirmed programme in the future. For Covid-19 advice on activities and sports, you can take part in visit the Government Spring 2021 Roadmap out of lockdown

Derby Active at Home continues including classes through our Facebook group.

5 Jan 2021

Following the Government announcement that England will be in a National Lockdown, Derby Active facilities will be closed until further notice. Facilities include Derby Arena, Springwood Leisure Centre, Queen's Leisure Centre and Moorways Stadium.

If you have a booking, we will be in touch over the next few days. For customers with a Direct Debit payment, the schedule will be frozen, with no payment to be taken until the facilities re-open.

We are pleased to confirm that Derby Active at Home continues including classes through our Facebook group.

Our Derby Active at Home programme is led by our Health and Wellbeing Advisors, coaches and leisure staff, who want to ensure your fitness and wellbeing is paramount during this uncertain time. The online web and Facebook programme includes daily fitness classes, healthy tips and advice, wellbeing advice, cycling training programmes and bike maintenance. For the kids we have gymnastics, trampolining, Learn to Swim tips, coaching advice and activities to do. 

So Derby Active is still here, to help you keep motivated into 2021.

Frequently asked questions

Q1: What about my Direct Debit Payment? 

A: We ask that you do not cancel any Direct Debits, as we will freeze your account until we re-open. Direct Debits due on the 1st have been cancelled. 

Q2: Will my Learn to Swim and Gymnastic place be held? 

A: Yes of course - there will be no change to your class time or sessions. Once we have more information on returning to our classes we will be in touch, we look forward to welcoming you back once it is safe to do so.

Q3: What will happen to my booked class/session? 

A: Our team will be in contact over the next few days by email to provide options available to you. 

Fri 18 Dec 2020

Leisure facilities remain in Tier 3 restrictions

Derby Active’s leisure facilities are open including, Derby ArenaSpringwood Leisure CentreQueen’s Leisure Centre and Moorways Stadium. 

Not all activities will be available, as we follow the Government guidance for Tier 3. The safety of our customers and staff remains our priority, and measures that were in place before our temporary closure will continue.

We are running in December some indoor track cycling sessions, see online bookings for sessions available. 

Under Tier 3, group exercise classes cannot take place, which is why we will continue to provide our online Derby Active at Home programme so you can get the benefits of exercise in the comfort of your own living room. 

What's available: 

Derby Arena – The gym is open, but the infield area and cycling track remain closed.

Springwood Leisure Centre – The gym is open. Gymnastic coaching sessions are continuing as normal. Badminton can be booked by people living in the same household or bubble only. Outdoor courts are only available for club bookings.

Queen’s Leisure Centre – Lane swimming is open for online bookings. Learn to Swim lessons for under 18s are continuing as normal, but under Tier 3 restrictions only one spectator can accompany each child. Adult Learn to Swim sessions and Aqua classes are not available while Derby is in Tier 3.

Moorways Stadium – Run Track sessions can be booked online. The outdoor courts are available for club bookings.

As we move around the tiers, activities available will change but we aim to keep you informed. 

Mon 30 Nov 2020

Leisure facilities reopen with Tier 3 restrictions

Derby Active’s leisure facilities are ready to welcome customers back to Derby ArenaSpringwood Leisure CentreQueen’s Leisure Centre and Moorways Stadium from Wed 2 Dec.

Not all activities will be available, as we follow the Government guidance for Tier 3, which Derby will be in from this date. The safety of our customers and staff remains our priority, and measures that were in place before our temporary closure will continue.

There is some individual track cycling sessions available, please see online booking for information. 

Under Tier 3, group exercise classes and indoor track cycling cannot take place, which is why we will continue to provide our online Derby Active at Home programme so you can get the benefits of exercise in the comfort of your own living room. Find out what we have on offer at Derby  inderby.org.uk/active/news/keeping-you-active-at-home/.

Derby Arena – The gym is open, but the infield area and cycling track remain closed.

Springwood Leisure Centre – The gym is open. Gymnastic coaching sessions are continuing as normal. Badminton can be booked by people living in the same household or bubble only. Outdoor courts are only available for club bookings.

Queen’s Leisure Centre – Lane swimming is open for online bookings. Learn to Swim lessons for under 18s are continuing as normal, but under Tier 3 restrictions only one spectator can accompany each child. Adult Learn to Swim sessions and Aqua classes are not available while Derby is in Tier 3.

Moorways Stadium – Run Track sessions can be booked online. The outdoor courts are available for club bookings.

Wed 4 Nov 2020 

Centre's close Thu 5 Nov, but Derby Active is still here for you!

Following the Government’s announcement of new national restrictions due to COVID-19, Derby Arena, Queen’s Leisure Centre and Springwood Leisure Centre will close their doors to the public on Wed 4 Nov, at their normal closure time.  

We are pleased to announce that Derby Active at Home will be returning via our Facebook page and YouTube channel for the next four weeks.

See the Derby Active at Home page for our class programme, which start Thu 5 Nov, 9.30am with Instructor Lou, for Body Combat. Join us at www.facebook.com/groups/DerbyActiveClasses 

Our Derby Active at Home programme is led by our Health and Wellbeing Advisors, coaches and leisure staff, who want to ensure your fitness and wellbeing is paramount during this uncertain time. The online web and Facebook programme includes daily fitness classes, healthy tips and advice, wellbeing advice, cycling training programmes and bike maintenance. For the kids we have gymnastics, trampolining, Learn to Swim tips, coaching advice and activities to do.  

So Derby Active is still here, to help you keep motivated this November. 

What about my Direct Debit Payment? We ask that you do not cancel any Direct Debits, as we will freeze your account until we re-open. Direct Debits due on the 1st have been processed, prior to the government’s announcement. This payment will be credited to your Derby Active account to be deducted against your next DD payment.

Mon 2 Nov 2020

Following the current government statement regarding the proposed lockdown from Thursday, we are working on the closure of leisure centre buildings, libraries and cultural activities.  We ask that you do not cancel any Direct Debits, as we will freeze your account.

Direct Debits due on the 1st have already been processed, prior to the government’s announcement. This payment will be credited to your Derby Active account to be deducted against your next DD payment.

We will keep you informed and updates will follow in the next few days.

Fri 30 Oct 2020

Sport court bookings

Following the announcement that Derby is moving to High (Tier 2) COVID alert level from Sat 31 Oct 2020, all participants in a booking must be living within the same household or are part of the bookers support bubble. There are exemptions for supervised activities for under-18s, and disability sport. Full details of the Government Tier system restrictions related to Covid – 19 

Derby Arena Cycling

Following the announcement that Derby is moving to High (Tier 2) COVID alert level from Sat 31 Oct 2020, and acting on British Cycling advice, we have unfortunately had to take the decision to suspend group British Cycling sanctioned indoor cycling activities.

There are exemptions for supervised activities for under-18s and disability sport. We will be updating the cycling programme to offer some drop in sessions instead which will allow over 18s to ride individually on the track keeping 5m apart at all times. There will be no group riding in these sessions.

As per the government advice on travel restrictions for Very High (tier 3) areas, we ask that no one in Very High (tier 3) travels to Derby Arena to participate in track cycling.

19 Oct 2020

Learn to Swim - Local COVID Alert Levels

It is essential we 'do the right thing for Derby' and keep our families and friends safe, here are a few questions regarding the local COVID alert levels and attending swimming lessons. 

Q1: What does the new three tier system mean?

The government has introduced a three-tier system of restrictions designed to counter the steep rise in Coronavirus (Covid-19) cases.

Depending on the situation in the local area, each part of the country is allocated into one of these categories, each with their own set of restrictions:

  • Medium (Tier 1)
  • High (Tier 2)
  • Very High (Tier 3)

Q2: Are Swimming Pools allowed to stay open in all tiers?

It depends, pools are allowed to remain open in tier 1 and tier 2. Pools may be required to close in tier 3 areas but this will be a matter for our local area so could vary from location to location.

Q3: Does that mean I can still spectate my child’s lesson?

Medium (Tier 1): Yes, however, spectators must follow the ‘rule of six’.

High & Very High (Tier 2 & 3): Adults who are acting in a safeguarding/supervising capacity are permitted to spectate learn to swim sessions for children under the age of 8 only.

Spectators are strictly limited to 1 per swimmer in compliance with the above. 

Q4: What about travelling between tiers to attend lessons?

People may travel into any tier area if it is necessary to enable disability sport, sport for educational purposes, or supervised sport and physical activity for under-18s to take place. This covers learn to swim sessions (for under 18s).

People in tier 1 and 2 should not travel into very high (tier 3) areas “to take part in physical activity”, e.g for a casual swim, unless it is necessary to enable individual exercise or to exercise for people from the same household or support bubble.

Similarly people living in tier 3 areas should not travel into tier 1 or 2 areas for a casual swim unless it is necessary to enable individual exercise or to exercise for people from the same household or support bubble.

Q5: How do I find out location tiers?

Click the link to search tier levels in locations found here.

Details on the NHS test and trace system can be found here.

If you have any questions call 01332 641444 or email queens.sports@derby.gov.uk and we will be happy to chat through how the lessons are set up and operating, with everyone's safety as our top priority.

For key lesson information and what changes have been put in place for your safety, please see our welcome back Learn to Swim frequently asked questions.

Fri 16 Oct 

Derby Arena Cycling - Tier 1 only 

Following British Cycling and Sport England advice we have unfortunately had to take the decision to suspend sanctioned indoor activities in 'High' and 'Very high' areas with immediate effect. Anyone over 18 who lives in a Tier 2 or 3 area, are now unable to attend a track cycling session at Derby Arena.

Derby Arena will be contacting all attendees booked on sessions regarding the change.

For advice on postcodes currently in the tier 2 & 3 restrictions, please go to the governments website https://www.gov.uk/find-coronavirus-local-restrictions

Postcodes can change on a daily basis, please check your status on the day of your visit for an activity, prior to attending. 

Mon 21 Sept 

Test and Trace

From 24 Sep, we will be following the governments legal requirement by displaying in each facility a QR code for visitors who have not booked an activity to scan when visiting the buildings. Customers who have booked in advance will not be required, as we have a record of attendance. 

For more information on the NHS Test and Track visit https://covid19.nhs.uk/what-the-app-does.html

Face covering and groups of 6

We ask that anyone visiting a leisure facility to wear a face covering when possible. This includes arriving for your activity and spectators. Once you arrive in the room where you activity is taking place the face covering can be removed. 

From Monday 14 Sep, when meeting friends and family you do not live with (or have formed a support bubble with) you must not meet in a group of more than 6, indoors or outdoors. We can not accept casual bookings of more than six people for sporting activities, as this is informal sport. 

The exception to this is:

  • elite sporting competition and training
  • organised sport or exercises classes or licensed outdoor physical activity

Our centres follow government and governing body guidance in provision of activities and sessions, in-line with Covid safety requirements. Please find out more on our Welcome Back web page.

Fri 10 July 2020

Derby Arena infield activities 

Currently there are no infield activities taking place at Derby Arena, as we have utilised the closure and part opening due to Covid 19 pandemic to re-prioritise plans to upgrade the infield floor. Works are well under way and we anticipated for the upgrade to be completed end of October.

The venue will continue to be guided by the government and national governing bodies for sport in its decision making process for activities and sport to return to the venue. 

Indoor sports courts for badminton are available at Springwood Leisure Centre. 

Fri 10 Jul

Derby Active Leisure Centre opening update 

We are pleased to confirm that Derby Active Leisure facilities will re-open on Sat 25 July, including Derby Arena, Springwood Leisure Centre and Queen’s Leisure Centre. Moorways Stadium has already opened for outdoor track and field activities. 

The team at Derby Active are currently putting the finishing touches in place ready to re-open. 

It will be a phased re-opening, with dates yet to be confirmed for certain sports like gymnastics coaching, and indoor track cycling at Derby Arena.

Wed 24 Jun 

The last few weeks we have been really busy preparing the centres ready to provide safe facilities in-line with government and sporting guidelines. The current advice following yesterdays update from the government is that leisure centres will remain closed, but once we have the date to open, we will be ready to welcome you back.

When you return things will be slightly different to how they were before we closed in March, as we implement the government guidelines. We are working hard to plan how we can reopen safely and provide you, our valued customers, with the reassurance we know you need to come back.

Everything we are planning, changing and adapting, is with YOU and your safety at the centre as the highest priority. We will continue to provide high quality facilities and activities that you will enjoy and feel safe.

Once we have finalised all the details, we will be letting you know here on our website and for Derby Active registered members by email and text.

So hopefully it won't be too long until we welcome you back!

Don’t forget we have lots of information on keeping you active on our Derby Active at Home page.

Derby Active Team

Do you have an online account set up?

If you don't, we recommend you do this. Anyone can be a Derby Active member and pay as you go, its free.

Tue 12 May 2020

Following the Governments Advice on Sunday 10 May 2020, Derby Active Leisure Centres and facilities will remain closed until further notice.

Activities including golf at Allestree Park Golf Course from Mon 25 May, and our outdoor sports courts and facilities on parks, such as tennis tennis courts, multi-use games areas (for playing games such as basketball) and sports walls will be open.  

See Derby Active at Home web page for lots of information on Health and fitness, family activities, cycling and general updates.

Stay safe and well. 

Mon 20 Apr

Derby Active facilities will temporarily remain closed to the public in response to the government’s latest advice concerning the COVID-19 coronavirus pandemic. This means Derby Arena, Queen’s Leisure Centre, Springwood Leisure Centre, Moorways Stadium, Allestree Park Golf Course and the Steve Bloomer ATP pitch at the Racecourse will be closed until further notice.  

Please keep checking this page and our social media platforms where we will be providing further information in the next few days. 

Whilst our doors may be shut for this time, we are still providing class and activities on our Derby Active at Home web page - if you have not already, come and join us!

We would like to thank you all for your continued support and we look forward to welcoming you back in person in the future.

Tue 24 Mar

Following the Governments recent advice, as well as our leisure facilities our Sales and Information Centre is now closed. If you have any questions regarding leisure bookings or need to contact us, please email leisure@derby.gov.uk

Please stay at home

  • Only go outside for food, health reasons or essential work
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

Fri 20 Mar 2020

Building closure update:

  •  Lancaster Sports centre (Derby Gymnastic Club) will be closed from Sunday.
  •  Gayton Swimming Pool is closed
  •  Lonsdale Swimming Pool is closed
  •  Derby Athletics Club is closed

We will provide more information and updates as we receive them. 

Wed 18 Mar 2020

This is a difficult time for us all, but the welfare of our visitors and staff must always come first. Derby Active will temporarily close its doors to the public in response to the government’s latest advice concerning the COVID-19 coronavirus pandemic. This means Derby Arena, Queen’s Leisure Centre, Springwood Leisure Centre, Moorways Stadium, Allestree Park Golf Course and the Steve Bloomer ATP pitch at the Racecourse will be closed from and including Thursday 19 March 2020, for at least 30 days.  

Please keep checking this page and our social media platforms where we will be providing further information in the next few days. All memberships will be frozen at no cost from Thursday 19 March 2020 for at least 30 days. If you have an existing booking with us, we will be in touch. 

Whilst our doors may be shut for this time, we'll be sharing some ideas about how you can still enjoy being active in your home. So please do keep in touch.

We would like to thank you all for your continued support and we look forward to welcoming you back in person in the future.

Mon 16 Mar 2020

Derby Active facilities currently remain open. We are continuing to monitor and follow guidance and advice from UK Government and Public Health England. We will keep you updated about any changes on our website noticeboard.

We advise all customers to follow guidance provided by NHS for Coronavirus and best practice for self-care techniques.

Previous Frequently Asked Questions

Will my Direct Debit be taken during the facility closure

No, all of our Direct Debit memberships have been frozen, and no fees will be taken from any accounts until the freeze has been lifted. There is no need for you to amend your Direct Debit, as once the centres re-open all Direct Debits will automatically re-start and we will inform customers of your next payment date.

I am a causal user and I have a paid booking for an activity.

If you have a booking with us, we will credit your account to the equivalent value for you to use when our facilities re-open. You will be contacted by email or text regarding your booking. 

Updates on social media