Derby Active COVID-19 (Coronavirus) Information

Springwood gym

Fri 10 Dec 2021

All facilities are open for activities. As per current national guidance, our message continues to support everyone's safety including the wearing of masks indoors when arriving and moving around the buildings. We also encourage you to keep your distance from others and wash your hands regularly. If you have symptoms or have been asked to self-isolate, please do not visit the facilities. 

Derby City Council Coronavirus information and advice 

Find out how coronavirus is impacting Council services and facilities.

So what to expect! 

  • A welcoming smile !
  • Controlled access of numbers of people to sessions.
  • All activities are bookable through online bookings and the Derby Active App.
  • Spacious activities and equipment, to allow for social distancing.
  • Dedicated cleaning to provide a clean and safe environment.
  • Contact less payment or pay online.
  • Hand sanitisers and wipes available throughout the building.
  • Regular updates on activities and sessions

We ask: 

  • You sanitise and wash your hands regularly.
  • that you consider wearing a face mask when circulating around the building but  removing when taking part in your activity. 
  • Use the wipes and spray provided to wipe down equipment before and after use. 
  • Follow the signage around the building to ensure there is a safe follow for everyone.
  • Keep a safe distance from other visitors. 
  • You stay at home if you or anyone in your household shows signs of Covid-19.
  • You use the use the NHS Test and Trace APP to record your at each venue. This is not required for customers who have pre-booked their session. 
  • Inform us if you have Covid-19.
  • Let us know if you have any comments or suggestions. 

Booking activities 

To ensure your safety we are continuing to ask you to book in advance, as we are regulating numbers attending activities and continuing to allocate time for cleaning of equipment.  

We recommend the best way to book is by online bookings, but you can also book by telephone or download the Derby Active App. 

Booking conditions apply and all activities can be booked up to 14 days in advance.

Frequently Asked Questions

Health and Fitness (Gym and Classes)

What should I expect when arriving?

On arrival at the centre's, we ask that you queue in the designated areas for your activity and that you arrive ready dressed in your workout clothes. Please wear a face-covering around the building, until you have reached your activity area, where it can then be removed. 

There will not be any changing or shower facilities available, although there will be access to toilets. We also ask that you bring minimal items with you, only a water bottle, your keys and your phone if required. There will not be lockers to store items, so please only bring your essential items to workout and nothing of value. 

How long are gym sessions?

All sessions in the gym will need to be pre-booked and will be 75 minutes long. This allows the team to deep clean the equipment prior to the next session starting. In the gym, we have hand sanitiser and wipes for everyone to use. 

How do I book

Q: How do I book for an activity? 
A: All activities are bookable over the phone or online, this includes gym, classes, outdoor running track, badminton and swimming. 

If you have any problems joining online or booking email to the centre of your booking choice.
Derby Arena - derbyarena@derby.gov.uk
Springwood Leisure Centre - springwood.sports@derby.gov.uk
Queen's Leisure Centre - queens.sports@derby.gov.uk
Moorways Sports Centre - stadium.moorways@derby.gov.uk
Sales and Information Centre - leisure@derby.gov.uk

Emails are monitored during normal centre opening hours. 

Q: How will we keep you safe?
A: We continue to provide a one-way system throughout buildings to limit the flow of customers. Providing hand sanitising stations and we ask you to wear a face covering. Staff will be working actively to keep everything flowing. Time slots in the gym, limited class sizes, only singles badminton, no water fountain etc. By booking sessions, we are collecting details of users, for track and trace purposes as required by government guidance.

Q: Why are you keeping it at 2m distance?
A: Current guidance tells us that a 2m distance should be maintained if it can be, and we want to keep all our customers and staff as safe as is practicably possible.

Q: Will I have to queue outside?
A:
 We may ask you to wait outside, to maintain a social distance as people are served in reception or swipe through the barriers. Signage will indicate where to queue. Our staff will keep you informed and tell you when you can go in. Due to this, we ask you not to come for your session too early and only 10 minutes before.

Q: Why do I have to Pre Book?
A: We have to monitor how many people are in the gym, classes, pool, running track and sports hall, in order to maintain social distancing guidelines. Pre-booking your session will guarantee your workout at that time.

Q: Can I swipe through the barrier?
A: At Derby Arena and Springwood Leisure Centre, customers will need to swipe through the access gates as normal. By pre-booking, your card will recognise you have booked and allow you to swipe, so there is no need to go to the reception. We will ensure social distancing guidelines are maintained.

Q: Will I be able to hire equipment?
A: To reduce contamination, hire equipment will not be available. There will be some equipment for sale, but we will review hiring policies as we follow government guidance. 

Q: Can I bring spectators with me?
A: Unfortunately we can not allow any spectators. The only exception is for swimming lessons, where 1 parent can accompany a child - please see the Learn to Swim section for more information. 

Carer's accompanying a customer to assist in their exercise will be welcome.

Q: Will the café be open at Derby Arena?
A: The café will remain closed. The vending machines will be available at Derby Arena, but not at Springwood and Queen's Leisure Centres. 

Self-isolating or feeling unsure to return 

Q: What happens to my membership if I have to self-isolate?
A: We ask that you contact the centre as soon as you know you cannot attend due to self-isolation, we will then discuss with you some options. We cannot backdate memberships, so we ask you to contact us as soon as you cannot attend. 

Q: What if I feel unsafe at the moment to return to the facilities, but I have a paid membership?
A: We understand that this is an uncertain and strange environment to return to and that you may need more time, to come back to your activities. We ask that you don't cancel your membership but give us a call and we will chat through the options available to help you. We want to support your return. 

Direct Debits  

Q: I currently pay a Direct Debit for a health and fitness membership or/and Learn to Swim lessons,  will there be any reduction to compensate for the lost days when the centres closed?
A: 
Heath and Fitness, Learn to Swim & Gymnastic members will be contacted by email regarding their Direct Debit payment. 

Q: I pay annually for my membership, how will I be compensated for the lost days?
A: Your membership will be extended to cover the period of closure when your membership was unable to be used. 

Q: Will I still need to pay my health and fitness membership in full even though some facilities will not be in use?
A:
 Your membership gives you access to Springwood Leisure Centre, Queen's Leisure Centre, Derby Arena and Moorways Stadium, allowing you the choice to choose activities at all sites if your home site is busy. 

Q: What is happening to my run-pass memberships?
A: Your membership has been frozen, during the period when the facilities have been closed.

Leisure Card memberships

Q: Will my Leisure Card get the months not used added onto the expiry date?
A: Yes, your Leisure card will be extended by the period we were closed.  

Changing rooms 

Q: Will the changing rooms be open?.
A: Changing rooms will only be open for the toilets at Derby Arena and Queen's Leisure Centre for pool users (After their pool session ONLY). At Springwood there will be toilets, but no changing. We ask you to arrive ready for your activity. For swimming, we ask you to wear your swim costume under your outdoor clothes, as you will need to change on poolside before your swim. 

All lockers will be out of use (other than those outside the gym at Derby Arena). 

Q: Will I be able to shower?
A: Unfortunately, not. Showers will not be in use due to the difficulty with social distancing and the increased levels of transmission that could be brought about through the water vapour.

Q: Will all toilets be in use?
A: Toilets will be designated to particular activities at Springwood and Queen's Leisure Centres. At Derby Arena gym customers should use the toilets on the ground floor, the 2nd floor next to the studios will be unisex. 

Classes 

Q: Will all classes be running?
A: Classes will resume from Monday 17 May.

We may also be running a reduced programme, which includes changeover times to ensure start and finish times are staggered. Classes must be pre-booked and will operate at reduced capacity. Online classes will continue on the In Derby APP. 

Q: Do I need to wear a face covering? 
A: Wearing a face covering is no longer a legal requirement in England, but we continue to recommend you continue to wear a face covering inside venues, in crowded places and when moving around. 

Q: How many people are allowed in classes at any one time? 
A: This varies at each Centre - Derby Arena 24 places, Queen's 7 Places and Springwood 22 in the sports hall, 15 for indoor cycling.  These numbers may vary as we follow government guidance. 

We advise you to book in advance and if you are not going to attend please cancel your space. We will be monitoring this to ensure there are no regular 'non-attenders'. Also please look at all our three site class programmes if your home centre does not have the class you want to attend. 

Q: Can I bring a bag for the class?
A:
 We ask you only to bring your water bottle and if required your phone to the class. It will be your responsibility to take care of your valuables. 

Q: Will there be mats available?
A: We ask you to bring your own mat to classes, we also have mats available to buy at the centres. 

Q: Will there be any water provided? 
A: No water coolers will be operational. Customers should bring their own drinks in their own containers. 

Gym

Q: How are you monitoring how many people are in the gym at one time? 
A: Our booking system will ensure we do exceed the capacity to adhere to social distancing rules.

Q: How long are the gym sessions? 
A:
 75 minutes

Q: Can I book more than one gym session in a day?
A: Currently sessions are limited to one session, each person per day. We would politely request you cancel a session if you are unable to attend to allow someone else to take up the space.

Q: Can I use the free weights? Will I need to clean them down first?
A: Yes you can use weights, please wipe them down before and after use. The gym will be closed at specified times throughout the day for deep cleaning.

Q: Can I bring a towel for the gym?
A: Unfortunately no, but there will be paper towels available in each gym for you to use.

Q: Will there be any water provided? 
A: No water fountains will be operational. Customers should bring their own drinks in their own containers. 

Q: Can I bring a bag for the gym or class?
A:
 We ask you only to bring your water bottle and if required your phone in the gym or class. It will be your responsibility to take care of your valuables. 

Q: Who is wiping down the equipment in the gym or do we need to wipe it down ourselves?
A:
 Customers will be asked to wipe their equipment down before and after use. After each session the gym will close for 15 minutes for cleaning, after 3 sessions the gym will be closed for an hour to give it a deep clean.

Q: Will the gym is cleaned regularly?
A: The Gym will close for 15 mins after each 75-minute session for cleaning. After three sessions the gym will be closed for an hour before the next session for a deep clean.

Swimming 

Q: We ask that swimmers arrive 'Beach Ready'.
A: What we mean by “beach style turn up and swim” is that we ask you to arrive at the pool already wearing your swimming costumes underneath your clothes and having showered at home. We are encouraging swimmers to do this to minimise the time spent in changing areas. Similarly we are encouraging swimmers to shower at home after their swim, again to minimise the time spent in the changing areas after a swim.

On arrival there will be social distanced allocated changing stations on pool side for you to change.

However, changing facilities will still be available for swimmers post swim to change. 

Q: Will showers be available? 
A: We will be trialling the use of showers in May and will be a phased approach, starting with early morning sessions.
7 -7.45am  Lane Swim
8 -8.45am  Lane Swim

There will be 2 showers available in each of the Male and Female Gala Pool changing rooms. Shower’s will be labelled up for use.

We would still encourage customers to shower at home, due to this limited availability. 

Q: How will you ensure social distancing while swimming? 
A: The lane swimming sessions will be for a controlled number of swimmers, depending on the pool in use. Lifeguards will also request that everyone follows our lane Swim Etiquette, which is as follows: 

  • Lane capacity and speed will be indicated on the lane sign, check the lane is not full before entering.
  • Lane Flow - You may be asked by the Lifeguard to change lane when swimming, this is to assist in the flow of swimmers to ensure everyone enjoys their swim. 
  • Entering the pool - When entering the pool lane, wait for at least a 3m distanced gap between yourself and others.
  • Social distancing - Follow social distancing rules whilst swimming, on pool side and around the centre. 
  • Overtaking - To allow someone to overtake you, stop at the end of a lane and face away from them whilst they pass.
  • Resting - To rest climb out of the pool and use the designated seating area, please do not rest in the water.       
  • If you need any help or have questions please ask the Lifeguard. 

Swimming Lessons 

Q: Can I still spectate my child’s lesson?

A: Yes, but strictly one parent only unless for exceptional circumstances. 

Q: I currently pay a Direct Debit for Learn to Swim lessons, will there be any reduction for restarting from 12 April? 

A: Learn to Swim members will receive an e-mail regarding Direct Debit payments. 

Q: What are the cleaning measures in place for Swimming Lessons?

A: for your safety, the following has been provided: 

  • Sanitisation stations on entry
  • Spectator seating wipes available
  • Lesson equipment minimised and cleaned in chlorinated water between classes
  • Changing facilities locked and cleaned every 15 minutes
  • Increased cleaning of touchpoints

Q: What are the safety measures in place for swimming lessons?
A: Amongst our safety measures for swimming lessons, below are key highlights:

  • We are restricting the use of our pools during lessons to Learn to Swim customers only
  • We are limiting the number of classes and participants in each pool at any one time
  • We are removing the use of shared equipment during a swimming lesson
  • We are limiting changing spaces and introducing changing windows of 15 minutes

Q: What is the format of Derby Active's swimming lessons during Covid-19?
A: We will ensure:

  • Our Swimming Lessons will continue to operate for 25 minutes with 5 minutes reserved for administration. 
  • A water safety briefing will be given by our teachers at the start of every lesson for the first four weeks to ensure swimmer safety.
  • Our teachers focus on refreshing swimmers Core Aquatic Skills during lessons as this provides the foundations on which to build swimmer progress
  • Equipment will be issued per swimmer for the duration of the lesson and there will be no shared equipment during the lesson. 

Q: Will I be able to use the changing rooms before and after lessons?
A: We are encouraging all swimmers to arrive “Beach” or “Pool” ready with swimming costumes on under clothing before Swimming Lessons as changing rooms will not be available before lessons. Swimmers are encouraged to change on poolside prior to their lesson. Changing rooms will, however, be available following lessons without the use of showers and lockers, for a maximum of 15 minutes from your lesson finishing time.

Q: Can more than one parent/guardian spectate? 
A: Only 1 spectator per swimmer will be permitted to help us keep you and our team safe. 

Where absolutely necessary, an additional spectator from the same household may be permitted on discretion of the queue manager or staff member. This will be for childcare, accessibility or disability support during attending swimming lessons.

Where Pre-School Duckling or Adult lessons are taking place, no spectators are permitted, however if necessary, this may be permitted on discretion of the queue manager or staff member. 

Q: Why are teachers teaching from the side but parents are asked to be in the water to support for Ducklings lessons?
A: It is important to minimise the number of people in the water to ensure social distancing is maintained as much as possible, which is why our teachers are teaching from the poolside wherever possible.

However, parents for Ducklings classes may enter the water as long as they maintain social distancing. Parents who are supporting their child in the water should only support their own child and will need to ensure they adhere to social distancing guidelines.

Q: Is it feasible to teach lower stages in deep water to make more use of pool space to allow for social distancing?
A: Yes, our full programme has been reviewed and lessons allocated appropriate locations in the pool to allow a safe and enjoyable lesson. Our Teachers have also undertaken pre-opening training days to cover teaching in different pool locations and utilising equipment that can be used to support swimmers.

Q: Why is my child wearing armbands?
A: Your child’s safety is our priority and they have been away from our pools for a significant amount of time where their ability may have regressed.

Your lesson may have also changed pool or location and armbands or suitable aids may be utilised by your teacher to ensure your child is safe once they return to the water, particularly in the first few weeks where our water safety briefings will also be given as part of returning to lessons.

Q: Why are there different bather loads for different activities?
A: Maximum bather occupancy cannot be determined by just using a single number and applying that to all lessons.

The activity being undertaken has an effect on how you control distance and time, therefore a minimum of 6 m2 would be in a setting where you can control the distance and limit the time at which participants come close.

Q: Are you sure that cleaning equipment in pool water is sufficient?
A: Research has been carried out on this subject and The Pool Water Treatment Advisory Group have published the cleaning parameters.

Additionally, in between sessions we are submerging equipment in chlorinated water to limit the risk of transmission. This will not guarantee any virus if present will be eliminated. We are also removing shared equipment to further minimise the risk of transmission.

Q: Can I shower at the pool?
A: Our showers will not be available for use, however showering before you swim is a vital contribution to ensuring the free chlorine in the pool water is available for disinfection of SARS-CoV-2 (rather than being used to clean dirt off swimmers). We are encouraging swimmers to shower at home before arriving at the pool and at home after your swim.

Q: Can I use lockers at the pool?
A: Lockers will not be available for use, however, please arrive “Pool ready” and bring a bag for your individual changing station on poolside.

Q: What does “beach style” mean. Do I have to drive home in my wet stuff?
A: What we mean by “beach style turn up and swim” is that we ask you to arrive at the pool already wearing your swimming costumes underneath your clothes and having showered at home. We are encouraging swimmers to do this to minimise the time spent in changing areas. Similarly, we are encouraging swimmers to shower at home after their swim, again to minimise the time spent in the changing areas after a swim.

However, changing facilities will still be available for swimmers post-swim for a change.

Q: Should people with health conditions/disabilities return to the pool?
A: Absolutely, we know that swimming is a fantastic activity for people with a range of health conditions/disabilities. However, those in the high risk and moderate risk groups should consider the latest government advice before returning to the pool.

People categorised as “high risk” or who have concerns may wish to consult with their medical practitioner before returning to the water.

Q: Can people who are shielding return to swimming?
A: People who are shielding should follow the latest government guidance.

Gymnastics 

Q: What are the new safety measures in place at Springwood Leisure Centre?
A: We have a range of safety measures in place:

  • Please help us to protect you and our team by maintaining social distancing at all times
  • Please utilise our sanitation stations and handwashing facilities
  • Please follow our signage and one way systems around the site on your visit 
  • We ask all adults attending site to wear a face-covering
  • What are the new cleaning measures in place for Gymnastics Lessons?
  • Sanitisation stations on entry
  • Lesson equipment minimised and cleaned between classes
  • Hand sanitiser used during the session
  • Increased cleaning of touchpoints 
  • Regular deep cleans of equipment.

Q: What are the new safety measures in place for Gymnastics lessons? 
A: Amongst our safety measures for gymnastics lessons, below are key highlights: 

  • We are limiting the number of classes and participants in each session at any one time
  • We are removing the general use of handheld equipment during a gymnastics lesson, very limited use will be permitted if necessary
  • We are removing access to our changing rooms to limit touchpoints and time spent in the centre.

Q: What is the format of Derby Active's gymnastics lessons during COVID?

  • All of our Gymnastics Lessons will now operate for 60 minutes with 5 minutes reserved for entry/exit, and 5 minutes for administration
  • A safety briefing will be given by our coaches at the start of every lesson for the first four weeks to ensure gymnast safety
  • Our coaches will focus on refreshing gymnasts core skills during lessons as this provides the foundations on which to build progress
  • Where handheld equipment is needed it will be issued per gymnast for the duration of the lesson, no shared handheld equipment will be used
  • Where bigger pieces of equipment are used, such as beams and bars, gymnasts will be asked to sanitise their hands before and after use

Q: Will I be able to use the changing rooms before and after lessons?

  • We are asking all gymnasts to arrive ready with correct clothing on, or leotards under clothing before lessons as changing rooms will not be available.
  • Any clothing that is removed before the lesson starts must not be taken into the main hall, instead, be taken by a parent or career.
  • Each gymnast will be permitted to take only a water bottle into the main hall

Q: Can parents/guardians spectate?
A: Spectators will not be permitted during this time to help us keep you and our team safe.

Q: Why are coaches coaching from the side?
A: It is important to minimise the number of people on the equipment to ensure social distancing is maintained as much as possible, which is why our coaches are coaching from a distance wherever possible.

Q: Is it feasible to teach smaller groups to make more use of hall space to allow for social distancing?

A: Yes, our full programme has been reviewed and sessions allocated to appropriate locations in the main hall to allow a safe and enjoyable lesson. Our coaches have also undertaken pre-opening training days to cover coaching in different areas and utilising equipment that can be used to support gymnasts.

Q: Why is my child spending more time off the equipment?
A: Your child’s safety is our priority and they have been away from our sessions for a significant amount of time where their ability may have regressed.

Your session may include more time stretching and conditioning or suitable aids may be utilised by your coach to ensure your child is safe once they return to the gymnastics, particularly in the first few weeks where our safety briefings will also be given as part of returning to lessons.

Q: Why are there different ratios for different activities?
A: Maximum occupancy cannot be determined by just using a single number and applying that to all lessons.

The activity being undertaken has an effect on how you control distance and time, therefore a minimum of 1m+ would be in a setting where you can control the distance and limit the time at which participants come close.

Q: Are you sure that your cleaning of equipment is sufficient?
A: Research has been carried out on this subject British Gymnastics/Government have published the cleaning parameters - find out more here.

Additionally, in between sessions we are cleaning equipment to limit the risk of transmission. We are also removing shared equipment to further minimise the risk of transmission.

Q: Can I shower/toilet at the leisure centre?
A: Our showers will not be available for use. All our changing rooms will remain closed for the foreseeable future. Our toilets will also be closed, with only one available upon request.

We advise all members to use toilet facilities before attending a coached session, this will also help will reduce the time lost by toilet trips during sessions.

Q: Can I use lockers at the leisure centre?
A: Lockers will not be available for use, please arrive “session ready”.

Q: What does “session ready” mean? Do I have to go home in my leotard?
A: What we mean by “session ready” is that we ask you to arrive at the centre already wearing suitable clothes, or your gymnastics leotard under your clothes. We are asking gymnasts to do this to minimise the time spent in the centre. Similarly, we are encouraging gymnasts to use the toilet at home before attending the centre, again to minimise the time spent in the centre.

However, toilet facilities will still be available for customers on request.

Q: Should people with health conditions/disabilities return to lessons?
A: Absolutely, we know that exercise is a fantastic activity for people with a range of health conditions/disabilities. However, those in the high risk and moderate risk groups should consider the latest government advice before returning to lessons.

People categorised as “high risk” or who have concerns may wish to consult with their medical practitioner before returning to sessions.

Q: Can people who are shielding return to gymnastics?

A: People who are shielding should follow the latest government guidance

Moorways Stadium 

Q: What activities are available? 
A: In accordance with government advice we will be re-opening the outdoor courts, ATPs and track from 31 March.

Q: What is happening with our run-pass memberships?
A: Your membership will be frozen during any closure and extended. 

Q: How do I book a track running session? 
A: We are monitoring how many people use the track, in order to maintain social distancing guidelines. 
One hour booking slots will be available.
Book your session here or call the Sales and Information centre on 01332 255800 (Mon-Sat). 

You can also contact us by email Stadium.Moorways@derby.gov.uk

Q: Is it okay for me to just turn up to the track instead of booking in?
A: Unfortunately not, we will only accept pre-bookings to ensure we have safe distancing and numbers of users. 

Q: Can I book more than track session in a day?
A: There are no restrictions on the booking of a track session. We politely request you cancel your session if you are unable to attend to allow someone else to take up space. Please see booking Derby Active terms and conditions.

Q: Can I bring a bag?
A: You can, there will be a designated area on trackside for bags. Social distancing and hygiene measure will need to be followed. Please note leaving your bag on trackside is at your own risk whilst running on the track.

Q: Are there new Stadium guidelines?
A: Yes, before customers start their track session an induction will be given beforehand explaining out new guidelines these include terms and conditions of use, track etiquette, and facility usage.

Q: Is there a one-way system on the track?
A: A one-way system is in place to ensure that customers and staff remain adequately spaced to adhere to social distancing guidelines. We have directional arrows showing new entrance and exit routes on and off the track. We will cover this information within your track induction and allow you to ask any questions. 

Q: Are you restricting numbers on track?
A: Yes, our track numbers are limited and continuously monitored. 

Q: Will the changing rooms be open?
A: There will be no changing rooms or showers available at first this will be reviewed moving forward.

Q: Will all toilets be available?
A: We will have designated customer toilet with a one in one out system. The toilets on the ground floor will be unisex.

Q: What cleaning processes have you put in place now you are reopening?
A: We are be cleaning the building and toilets more frequently throughout the day as well as external handrails and touchpoints after each track session.

Q: Can I bring spectators with me?
A: Children can be accompanied by one responsible adult, over the age of 16, otherwise everyone must be taking part. The Grandstand is not in use. 

Q: Will I be able to hire equipment?
A: To reduce contamination, hire equipment will not be available, we also advise not to bring your own equipment.

Astro Turf Pitches (ATPs)

Astro Turf Pitches (ATPs) are available for FA affiliated clubs at Springwood Leisure Centre, Moorways Stadium and the Race Course. 

Cycling

Track cycling will re-open from September, find out more on our Cycling welcome back page.

Clubs 

Q: Will I be able to return to my club session at the centres?
A: We are talking with the clubs that use our facilities about their return.  For further information, please speak directly to your club.

Racket Sports

Q: How many people can play on a badminton court?
A: We will allow a strict 4 people per court for doubles but these must be from the same household or support bubble.

Q: How are you keeping the distance in the sports hall for badminton courts? 
A: We will ensure there are dividing nets where necessary and spacing between courts and customers will be allocated a court on arrival. 

Previous updates

13 Aug 2021

Derby Arena Cycling Track will be reopening on 1 Sep 2021, we can’t wait to welcome you back on the track!

To ensure everyone has a safe and enjoyable return to the track, we will have some new guidelines to follow on booking your session to ensure everyone is riding at their current ability. There will also be some continued COVID rules in place at the venue to support your safe return.

You will be able to book spaces on individual sessions from today! You can continue to use our online booking page, but we encourage you to download the NEW Derby Active App, allowing easy track session bookings easily from your personal mobile device. You will see real-time availability on the App, plus links to other interesting articles, activities and events for In Derby.

If you have yet to register for an online booking, you will need your membership number.

SQT sessions will be managed by coaches to accommodate returning riders who may not have ridden a velodrome track for over a year, and therefore riders will need to demonstrate at their first session back their personal competency level. This ensures all users are safely returning to track cycling.

Accreditation levels

There will not be any accreditation sessions for 3 & 4, during the first few weeks of reopening. Once we have a bank of riders ready to progress to this stage of accreditation, we will then add them to the session programme. We will be encouraging anyone on the accreditation pathway to attend stages 1 or 2, in order to have an assessment with a qualified coach, prior to progressing along the pathway.

Group sessions

For anyone that wants to book the track out for a group or club on an adhoc basis, we are pleased to inform you we have launched a new on line system. Once you are signed up as a member you will see the live track availability and then you can book sessions. If you are booking on behalf of a British Cycling Club you will need to apply through this web form.

Group track sessions are visible 3 months ahead, and require upfront payment for track time & coach hire if required, find out more about private track hire.

Thu 15 Jul 2021

What is changing from 19 July, in line with government Covid-19 guidance?

Classes

Class capacities will be increased and monitored depending on the location and comfort of the participants.

Classes may be relocated to different locations in the facilities so check when booking.

Gym session

We recommend that you book in for your gym session this is to ensure that you are able to work out at the time you want, if you just turn up you can still access the gym if there is space.

For pay-as-you-go bookings we advise booking in advance, which will allow you quicker access to your activity, with no queuing at the till points.

There is no time limit for working out in the gym but please be courteous to other users by keeping your sessions as short as possible.

Showers and changing rooms

Changing rooms and showers will be open at facilities prior to and after your sessions.

Swimming

Increased capacities for lane swimming and family swimming sessions will be gradually increased over time. We encourage users to book sessions in advance. Lane swimming will revert to 6 lanes in Gala Pool and 4 lanes in the Family Pool.

Swimming lessons

Changing rooms and showers will be open prior to and after your lessons. We still ask that only one parent/guardian watches during lessons as restrictions are eased. Numbers in lessons will be increased gradually to the numbers recommended by Swim England.

Squash

Will be available to book online, via the App or over the phone 7 days in advance.

Cycling

Due to the Vaccination Centre remaining at Derby Arena until the end of August the cycling track will not be reopening until September 2021.

We are looking forward to launching our programme of sessions to allow a safe return to all our track users, we encourage you to download the InDerby App as this will allow you to make an individual booking on a session 28 days before the day

Our regular clubs & track leagues have been contacted but if you would like to book the track out we will be launching an online booking system shortly. Email derbyarena@derby.gov.uk if you would like to be emailed more information about this.

Although Covid-19 restrictions are being relaxed in England we will continue to reopen safely and implement measures to help limit the spread of the virus.

Bookings

We are introducing a fair use policy to ensure that all our members can access sessions.

If you cancel under 2 hours before the start of the session or do not show up 3 times in 30 days you will lose your booking privileges for 7 days.

How to book:

Online Leisure bookings
- Contact the centre by telephone, see centre information web page here
Using the In Derby App

How are we continuing to keep you safe?

  • Face coverings These will be optional, but we encourage you to wear them, especially in crowded indoor areas. The guidance to not wear face coverings during exercise remains.
  • Social distancing Social distancing is no longer a requirement, however, we ask that you’re considerate of other users of the facility, especially in crowded areas. Some equipment may still be placed out of order as we phase our sites back to normal.
  • Hand hygiene There will hand sanitisers located throughout the building for you to use.
  • Cleaning protocols We will be continuing to carry out deep cleaning throughout our facilities especially high touch point areas.
  • Gym and fitness equipment cleaning We will continue to provide cleaning equipment and will be asking you to sanitise equipment prior to and after use.
  • Reception areas Screens will stay in place at till points for the foreseeable future.
  • Building flow Please follow the signage and guidance at each facility.

If you experience any Covid-19 symptoms or generally feel unwell, you MUST NOT attend the centre. Please seek medical advice and follow NHS guidance

We will continue to follow the government's guidance and updated information can be found on the Government's Covid-19 web page. 

Tue 18 May 2021

The government has announced its roadmap of lockdown easing and more information on how this affects sport and physical activity.

The current rules, which came into force on 17 May, are summarised below.

You can:

  • Travel for sport and exercise
  • Get active outdoors in a group of up to 30
  • Use all outdoor sport facilities, which can now reopen, including tennis and basketball courts, sports pitches, outdoor skateparks, outdoor gyms, and outdoor swimming pools
  • As an adult, use indoor sport facilities, such as leisure centres, gyms and indoor swimming pools, which can now reopen – adhering to the rule of six, or two households together
  • Take part in organised outdoor sport and physical activity for adults and children - these are exempt from the legal gathering limits but must adhere to sport-specific guidance
  • View recreational or organised sport while adhering to social distancing rules. Spectators need to adhere to social gathering limits (groups of 30 outdoors and six people/two households indoors)

Organised outdoor sport and activity includes:

  1. Organised outdoor group activities (e.g. outdoor exercise classes, group cycle rides, walking groups etc.)
  2. Outdoor team sports (including adapted versions for ‘higher risk’ team sports)
  3. Other organised outdoor sports, such as, but not limited to, tennis, golf, horse riding, water sports will be able to resume
  4. Organised sport participation events (road races, running and cycling events, triathlons etc.).

You can't:

  • Take part in informal sport and activity outdoors that is part of a group of more than 30
  • Take part in informal sport and activity indoors that doesn't adhere to the rule of six or two households

Other exemptions: Elite sportspeople can take part in sport and not adhere to social distancing guidelines or social gathering limits, providing sport-specific guidance is being followed.

Find out more here on the Governments guidance for Coronavirus 

Tue 6 Apr 2021

Following the recent Government announcement, we’re delighted to say that we will be reopening our gyms (Derby Arena and Springwood Leisure Centre) and swimming pools (Lane and Family swim) on Monday 12 April. We are also running Outdoor Bootcamp sessions at Springwood Leisure Centre. The Run Track sessions are already available at Moorways Stadium.  Gymnastics and Learn to Swim are also back, along with  Atlantis Splash. 

Visit our Welcome back pages for full details. Members will receive communication regarding opening later this week. Direct Debit memberships for Coaching, Gym and Swim will resume with payments starting in May. 

Our Derby Active At Home classes programme continues in the Facebook group

Remember to book your gym session or swim up to 14 days in advance!

Thu 4 Mar 2021

Following government guidance, we are working towards opening our outdoor facilities from 29 March and indoor individual activities (gym and swimming) from 12 April. 

We hope to introduce an outdoor Boot Camp class from Monday 29 March at Springwood Leisure Centre, find out more here.

As we follow the government's roadmap, other indoor activities (including exercise classes, court sports and adult coached activities) will be introduced from 17 May. 

We will keep you informed on our confirmed programme in the future. For Covid-19 advice on activities and sports, you can take part in visit the Government Spring 2021 Roadmap out of lockdown

Derby Active at Home continues including classes through our Facebook group.

5 Jan 2021

Following the Government announcement that England will be in a National Lockdown, Derby Active facilities will be closed until further notice. Facilities include Derby Arena, Springwood Leisure Centre, Queen's Leisure Centre and Moorways Stadium.

If you have a booking, we will be in touch over the next few days. For customers with a Direct Debit payment, the schedule will be frozen, with no payment to be taken until the facilities re-open.

We are pleased to confirm that Derby Active at Home continues including classes through our Facebook group.

Our Derby Active at Home programme is led by our Health and Wellbeing Advisors, coaches and leisure staff, who want to ensure your fitness and wellbeing is paramount during this uncertain time. The online web and Facebook programme includes daily fitness classes, healthy tips and advice, wellbeing advice, cycling training programmes and bike maintenance. For the kids we have gymnastics, trampolining, Learn to Swim tips, coaching advice and activities to do. 

So Derby Active is still here, to help you keep motivated into 2021.

Frequently asked questions

Q1: What about my Direct Debit Payment? 

A: We ask that you do not cancel any Direct Debits, as we will freeze your account until we re-open. Direct Debits due on the 1st have been cancelled. 

Q2: Will my Learn to Swim and Gymnastic place be held? 

A: Yes of course - there will be no change to your class time or sessions. Once we have more information on returning to our classes we will be in touch, we look forward to welcoming you back once it is safe to do so.

Q3: What will happen to my booked class/session? 

A: Our team will be in contact over the next few days by email to provide options available to you. 

Fri 18 Dec 2020

Leisure facilities remain in Tier 3 restrictions

Derby Active’s leisure facilities are open including, Derby ArenaSpringwood Leisure CentreQueen’s Leisure Centre and Moorways Stadium. 

Not all activities will be available, as we follow the Government guidance for Tier 3. The safety of our customers and staff remains our priority, and measures that were in place before our temporary closure will continue.

We are running in December some indoor track cycling sessions, see online bookings for sessions available. 

Under Tier 3, group exercise classes cannot take place, which is why we will continue to provide our online Derby Active at Home programme so you can get the benefits of exercise in the comfort of your own living room. 

What's available: 

Derby Arena – The gym is open, but the infield area and cycling track remain closed.

Springwood Leisure Centre – The gym is open. Gymnastic coaching sessions are continuing as normal. Badminton can be booked by people living in the same household or bubble only. Outdoor courts are only available for club bookings.

Queen’s Leisure Centre – Lane swimming is open for online bookings. Learn to Swim lessons for under 18s are continuing as normal, but under Tier 3 restrictions only one spectator can accompany each child. Adult Learn to Swim sessions and Aqua classes are not available while Derby is in Tier 3.

Moorways Stadium – Run Track sessions can be booked online. The outdoor courts are available for club bookings.

As we move around the tiers, activities available will change but we aim to keep you informed. 

Mon 30 Nov 2020

Leisure facilities reopen with Tier 3 restrictions

Derby Active’s leisure facilities are ready to welcome customers back to Derby ArenaSpringwood Leisure CentreQueen’s Leisure Centre and Moorways Stadium from Wed 2 Dec.

Not all activities will be available, as we follow the Government guidance for Tier 3, which Derby will be in from this date. The safety of our customers and staff remains our priority, and measures that were in place before our temporary closure will continue.

There is some individual track cycling sessions available, please see online booking for information. 

Under Tier 3, group exercise classes and indoor track cycling cannot take place, which is why we will continue to provide our online Derby Active at Home programme so you can get the benefits of exercise in the comfort of your own living room. Find out what we have on offer at Derby  inderby.org.uk/active/news/keeping-you-active-at-home/.

Derby Arena – The gym is open, but the infield area and cycling track remain closed.

Springwood Leisure Centre – The gym is open. Gymnastic coaching sessions are continuing as normal. Badminton can be booked by people living in the same household or bubble only. Outdoor courts are only available for club bookings.

Queen’s Leisure Centre – Lane swimming is open for online bookings. Learn to Swim lessons for under 18s are continuing as normal, but under Tier 3 restrictions only one spectator can accompany each child. Adult Learn to Swim sessions and Aqua classes are not available while Derby is in Tier 3.

Moorways Stadium – Run Track sessions can be booked online. The outdoor courts are available for club bookings.

Wed 4 Nov 2020 

Centre's close Thu 5 Nov, but Derby Active is still here for you!

Following the Government’s announcement of new national restrictions due to COVID-19, Derby Arena, Queen’s Leisure Centre and Springwood Leisure Centre will close their doors to the public on Wed 4 Nov, at their normal closure time.  

We are pleased to announce that Derby Active at Home will be returning via our Facebook page and YouTube channel for the next four weeks.

See the Derby Active at Home page for our class programme, which start Thu 5 Nov, 9.30am with Instructor Lou, for Body Combat. Join us at www.facebook.com/groups/DerbyActiveClasses 

Our Derby Active at Home programme is led by our Health and Wellbeing Advisors, coaches and leisure staff, who want to ensure your fitness and wellbeing is paramount during this uncertain time. The online web and Facebook programme includes daily fitness classes, healthy tips and advice, wellbeing advice, cycling training programmes and bike maintenance. For the kids we have gymnastics, trampolining, Learn to Swim tips, coaching advice and activities to do.  

So Derby Active is still here, to help you keep motivated this November. 

What about my Direct Debit Payment? We ask that you do not cancel any Direct Debits, as we will freeze your account until we re-open. Direct Debits due on the 1st have been processed, prior to the government’s announcement. This payment will be credited to your Derby Active account to be deducted against your next DD payment.

Mon 2 Nov 2020

Following the current government statement regarding the proposed lockdown from Thursday, we are working on the closure of leisure centre buildings, libraries and cultural activities.  We ask that you do not cancel any Direct Debits, as we will freeze your account.

Direct Debits due on the 1st have already been processed, prior to the government’s announcement. This payment will be credited to your Derby Active account to be deducted against your next DD payment.

We will keep you informed and updates will follow in the next few days.

Fri 30 Oct 2020

Sport court bookings

Following the announcement that Derby is moving to High (Tier 2) COVID alert level from Sat 31 Oct 2020, all participants in a booking must be living within the same household or are part of the bookers support bubble. There are exemptions for supervised activities for under-18s, and disability sport. Full details of the Government Tier system restrictions related to Covid – 19 

Derby Arena Cycling

Following the announcement that Derby is moving to High (Tier 2) COVID alert level from Sat 31 Oct 2020, and acting on British Cycling advice, we have unfortunately had to take the decision to suspend group British Cycling sanctioned indoor cycling activities.

There are exemptions for supervised activities for under-18s and disability sport. We will be updating the cycling programme to offer some drop in sessions instead which will allow over 18s to ride individually on the track keeping 5m apart at all times. There will be no group riding in these sessions.

As per the government advice on travel restrictions for Very High (tier 3) areas, we ask that no one in Very High (tier 3) travels to Derby Arena to participate in track cycling.

19 Oct 2020

Learn to Swim - Local COVID Alert Levels

It is essential we 'do the right thing for Derby' and keep our families and friends safe, here are a few questions regarding the local COVID alert levels and attending swimming lessons. 

Q1: What does the new three tier system mean?

The government has introduced a three-tier system of restrictions designed to counter the steep rise in Coronavirus (Covid-19) cases.

Depending on the situation in the local area, each part of the country is allocated into one of these categories, each with their own set of restrictions:

  • Medium (Tier 1)
  • High (Tier 2)
  • Very High (Tier 3)

Q2: Are Swimming Pools allowed to stay open in all tiers?

It depends, pools are allowed to remain open in tier 1 and tier 2. Pools may be required to close in tier 3 areas but this will be a matter for our local area so could vary from location to location.

Q3: Does that mean I can still spectate my child’s lesson?

Medium (Tier 1): Yes, however, spectators must follow the ‘rule of six’.

High & Very High (Tier 2 & 3): Adults who are acting in a safeguarding/supervising capacity are permitted to spectate learn to swim sessions for children under the age of 8 only.

Spectators are strictly limited to 1 per swimmer in compliance with the above. 

Q4: What about travelling between tiers to attend lessons?

People may travel into any tier area if it is necessary to enable disability sport, sport for educational purposes, or supervised sport and physical activity for under-18s to take place. This covers learn to swim sessions (for under 18s).

People in tier 1 and 2 should not travel into very high (tier 3) areas “to take part in physical activity”, e.g for a casual swim, unless it is necessary to enable individual exercise or to exercise for people from the same household or support bubble.

Similarly people living in tier 3 areas should not travel into tier 1 or 2 areas for a casual swim unless it is necessary to enable individual exercise or to exercise for people from the same household or support bubble.

Q5: How do I find out location tiers?

Click the link to search tier levels in locations found here.

Details on the NHS test and trace system can be found here.

If you have any questions call 01332 641444 or email queens.sports@derby.gov.uk and we will be happy to chat through how the lessons are set up and operating, with everyone's safety as our top priority.

For key lesson information and what changes have been put in place for your safety, please see our welcome back Learn to Swim frequently asked questions.

Fri 16 Oct 

Derby Arena Cycling - Tier 1 only 

Following British Cycling and Sport England advice we have unfortunately had to take the decision to suspend sanctioned indoor activities in 'High' and 'Very high' areas with immediate effect. Anyone over 18 who lives in a Tier 2 or 3 area, are now unable to attend a track cycling session at Derby Arena.

Derby Arena will be contacting all attendees booked on sessions regarding the change.

For advice on postcodes currently in the tier 2 & 3 restrictions, please go to the governments website https://www.gov.uk/find-coronavirus-local-restrictions

Postcodes can change on a daily basis, please check your status on the day of your visit for an activity, prior to attending. 

Mon 21 Sept 

Test and Trace

From 24 Sep, we will be following the governments legal requirement by displaying in each facility a QR code for visitors who have not booked an activity to scan when visiting the buildings. Customers who have booked in advance will not be required, as we have a record of attendance. 

For more information on the NHS Test and Track visit https://covid19.nhs.uk/what-the-app-does.html

Face covering and groups of 6

We ask that anyone visiting a leisure facility to wear a face covering when possible. This includes arriving for your activity and spectators. Once you arrive in the room where you activity is taking place the face covering can be removed. 

From Monday 14 Sep, when meeting friends and family you do not live with (or have formed a support bubble with) you must not meet in a group of more than 6, indoors or outdoors. We can not accept casual bookings of more than six people for sporting activities, as this is informal sport. 

The exception to this is:

  • elite sporting competition and training
  • organised sport or exercises classes or licensed outdoor physical activity

Our centres follow government and governing body guidance in provision of activities and sessions, in-line with Covid safety requirements. Please find out more on our Welcome Back web page.

Fri 10 July 2020

Derby Arena infield activities 

Currently there are no infield activities taking place at Derby Arena, as we have utilised the closure and part opening due to Covid 19 pandemic to re-prioritise plans to upgrade the infield floor. Works are well under way and we anticipated for the upgrade to be completed end of October.

The venue will continue to be guided by the government and national governing bodies for sport in its decision making process for activities and sport to return to the venue. 

Indoor sports courts for badminton are available at Springwood Leisure Centre. 

Fri 10 Jul

Derby Active Leisure Centre opening update 

We are pleased to confirm that Derby Active Leisure facilities will re-open on Sat 25 July, including Derby Arena, Springwood Leisure Centre and Queen’s Leisure Centre. Moorways Stadium has already opened for outdoor track and field activities. 

The team at Derby Active are currently putting the finishing touches in place ready to re-open. 

It will be a phased re-opening, with dates yet to be confirmed for certain sports like gymnastics coaching, and indoor track cycling at Derby Arena.

Wed 24 Jun 

The last few weeks we have been really busy preparing the centres ready to provide safe facilities in-line with government and sporting guidelines. The current advice following yesterdays update from the government is that leisure centres will remain closed, but once we have the date to open, we will be ready to welcome you back.

When you return things will be slightly different to how they were before we closed in March, as we implement the government guidelines. We are working hard to plan how we can reopen safely and provide you, our valued customers, with the reassurance we know you need to come back.

Everything we are planning, changing and adapting, is with YOU and your safety at the centre as the highest priority. We will continue to provide high quality facilities and activities that you will enjoy and feel safe.

Once we have finalised all the details, we will be letting you know here on our website and for Derby Active registered members by email and text.

So hopefully it won't be too long until we welcome you back!

Don’t forget we have lots of information on keeping you active on our Derby Active at Home page.

Derby Active Team

Do you have an online account set up?

If you don't, we recommend you do this. Anyone can be a Derby Active member and pay as you go, its free.

Tue 12 May 2020

Following the Governments Advice on Sunday 10 May 2020, Derby Active Leisure Centres and facilities will remain closed until further notice.

Activities including golf at Allestree Park Golf Course from Mon 25 May, and our outdoor sports courts and facilities on parks, such as tennis tennis courts, multi-use games areas (for playing games such as basketball) and sports walls will be open.  

See Derby Active at Home web page for lots of information on Health and fitness, family activities, cycling and general updates.

Stay safe and well. 

Mon 20 Apr

Derby Active facilities will temporarily remain closed to the public in response to the government’s latest advice concerning the COVID-19 coronavirus pandemic. This means Derby Arena, Queen’s Leisure Centre, Springwood Leisure Centre, Moorways Stadium, Allestree Park Golf Course and the Steve Bloomer ATP pitch at the Racecourse will be closed until further notice.  

Please keep checking this page and our social media platforms where we will be providing further information in the next few days. 

Whilst our doors may be shut for this time, we are still providing class and activities on our Derby Active at Home web page - if you have not already, come and join us!

We would like to thank you all for your continued support and we look forward to welcoming you back in person in the future.

Tue 24 Mar

Following the Governments recent advice, as well as our leisure facilities our Sales and Information Centre is now closed. If you have any questions regarding leisure bookings or need to contact us, please email leisure@derby.gov.uk

Please stay at home

  • Only go outside for food, health reasons or essential work
  • Stay 2 metres (6ft) away from other people
  • Wash your hands as soon as you get home

Fri 20 Mar 2020

Building closure update:

  •  Lancaster Sports centre (Derby Gymnastic Club) will be closed from Sunday.
  •  Gayton Swimming Pool is closed
  •  Lonsdale Swimming Pool is closed
  •  Derby Athletics Club is closed

We will provide more information and updates as we receive them. 

Wed 18 Mar 2020

This is a difficult time for us all, but the welfare of our visitors and staff must always come first. Derby Active will temporarily close its doors to the public in response to the government’s latest advice concerning the COVID-19 coronavirus pandemic. This means Derby Arena, Queen’s Leisure Centre, Springwood Leisure Centre, Moorways Stadium, Allestree Park Golf Course and the Steve Bloomer ATP pitch at the Racecourse will be closed from and including Thursday 19 March 2020, for at least 30 days.  

Please keep checking this page and our social media platforms where we will be providing further information in the next few days. All memberships will be frozen at no cost from Thursday 19 March 2020 for at least 30 days. If you have an existing booking with us, we will be in touch. 

Whilst our doors may be shut for this time, we'll be sharing some ideas about how you can still enjoy being active in your home. So please do keep in touch.

We would like to thank you all for your continued support and we look forward to welcoming you back in person in the future.

Mon 16 Mar 2020

Derby Active facilities currently remain open. We are continuing to monitor and follow guidance and advice from UK Government and Public Health England. We will keep you updated about any changes on our website noticeboard.

We advise all customers to follow guidance provided by NHS for Coronavirus and best practice for self-care techniques.

Previous Frequently Asked Questions

Will my Direct Debit be taken during the facility closure

No, all of our Direct Debit memberships have been frozen, and no fees will be taken from any accounts until the freeze has been lifted. There is no need for you to amend your Direct Debit, as once the centres re-open all Direct Debits will automatically re-start and we will inform customers of your next payment date.

I am a causal user and I have a paid booking for an activity.

If you have a booking with us, we will credit your account to the equivalent value for you to use when our facilities re-open. You will be contacted by email or text regarding your booking. 

Updates on social media