Derby Libraries COVID-19 (Coronavirus) Information

Public Computer access

Derby Libraries is committed to digitally supporting and connecting our communities so we are pleased to announce that Alvaston, Mickleover, Normanton and Riverside libraries will be offering public computer and Wifi access from Thu 26 Nov 2020.

This is a vital service for people who do not have access to the internet so we are prioritising sessions for people who need to complete benefit claim forms, job applications, homework, and other essential tasks. Please do not book computers or Wifi for social media, games or watching videos. 

To use a computer or library Wifi:

  • Phone the library to book a session in advance
  • Please arrive no more than five minutes before your booking begins
  • View the click and collect information for opening times and library phone numbers

Please note that:

  • To ensure as many people as possible can access PCs and Wifi, sessions are limited to one hour
  • Printing is available, payment to be made by card
  • Customers aged under 13 must be accompanied by a parent or carer
  • Unfortunately, we cannot provide one-to-one help for you on the computer

Click and Collect

We are pleased to announce that Alvaston and Normanton will continue to offer a Click and Collect service. Mickleover and Riverside Libraries will all offer a Click and Collect service from Friday 6 November.

To use Click and Collect:

  • Opening times for Click and Collect and library phone numbers and email addresses are below
  • find a library book online by searching the catalogue and placing a hold on the books you would like to borrow
  • alternatively, search the catalogue and call or email the library with your library card number and the title and author of each book you wish to borrow
  • if we have your email address, we will email you to let you know when your books are ready to collect
  • if we don’t have your email address, wait one working day and then phone the library to find out when you can collect them
  • when you arrive, phone the library and staff will bring the books to you at the door.  Social distancing must be maintained
  • your books will be issued for the normal loan period.  The due back date will be stamped or written in your books. Items must be returned or renewed by the due date to avoid late fees
  • when you return items, phone the library when you arrive and member of staff will come to the door and take them off you. Social distancing must be maintained
  • please return or renew your books by the due date to avoid any fines
  • Overdue notifications and pre-overdues reminders will be sent to customers via email.

Holds

  • With Click and Collect, the holds system is still available - customers are able to place holds on the Derby Libraries catalogue.
  • To request a book, search the Derby Libraries online catalogue, place a hold on the book you want to read and select if you want to collect your books from Alvaston, Mickleover, Normanton or Riverside Library.  
  • Staff will email you when your book is ready for collection or you can phone to find out if we haven’t got your email address.  (Please also see information above regarding Click and Collect).
  • The holds charge will be temporarily waived until 7 December 2020

Opening Times

Alvaston Library click and collect 1pm - 4pm
Normanton Library click and collect 1:30pm - 5pm
Mickleover Library click and collect Closed
Riverside Library click and collect 10am - 4pm
Alvaston Library click and collect 12 noon to 4.30pm
Normanton Library click and collect 1:30pm - 4:30pm
Mickleover Library click and collect 10am - 4pm
Riverside Library click and collect 10am - 4pm
Alvaston Library click and collect Closed
Normanton Library click and collect 12:30pm - 5pm
Mickleover Library click and collect Closed
Riverside Library click and collect Closed
Alvaston Library click and collect 12:30pm - 5pm
Normanton Library click and collect 1:30pm - 5pm
Mickleover Library click and collect 10am - 5pm
Riverside Library click and collect 10am - 4pm
Alvaston Library click and collect 1pm - 4:30pm
Normanton Library click and collect 9:30am - 1pm
Mickleover Library click and collect 10am - 4pm
Riverside Library click and collect 10am - 4pm
Alvaston Library click and collect Closed
Normanton Library click and collect 9:30am - 1pm
Mickleover Library click and collect 10am - 1pm
Riverside Library click and collect Closed
Alvaston Library click and collect Closed
Normanton Library click and collect Closed
Mickleover Library click and collect Closed
Riverside Library click and collect Closed

Contact details

Alvaston Library 01332 718140 alvaston.library@derby.gov.uk

Normanton Library 01332 642640 Normanton.Library@derby.gov.uk

Mickleover Library 01332 718926 mickleover.library@derby.gov.uk

Riverside Library 01332 641702 riverside.library@derby.gov.uk 

Mon 23 Nov 2020

Derby Libraries is committed to digitally supporting and connecting our communities so we are pleased to announce that Alvaston, Mickleover, Normanton and Riverside libraries will be offering public computer access and Wifi from Thursday 26 November 2020. 

This is a vital service for people who do not have access to the internet so we are prioritising sessions for people who need to complete benefit claim forms, job applications, homework, and other essential tasks. Please do not book computers or Wifi for social media, games or watching videos.

6 Nov 2020

New national government restrictions due to COVID-19 mean temporary changes to services at Derby Libraries. 

Some services are continuing, including those which offer support to members of our community at this uncertain time. 

Although Riverside, Mickleover, Alvaston and Normanton Libraries will not be open for browsing shelves, they are all running a click and collect service for borrowing and returning books and other items. Members can choose and reserve items, and arrange collection, by accessing the online library catalogue

In the coming days Riverside, Mickleover, Alvaston and Normanton Libraries will be opening for the public use of PCs only. Exactly when this service will become available will be announced soon. This will be a limited service and users will need to book in advance by calling or emailing the library. Contact details for all libraries are listed below. 

The Home Library Service will continue to operate, delivering and collecting pre-ordered books from Care Homes and vulnerable people living at home. 

Derby Local Studies and Family History Library is currently closed to members of the public but will continue to take enquiries by phone, text and email. 

The spring lockdown saw a surge in the number of people joining Derby’s eLibrary. All library members can borrow eBooks and Audiobooks, and read electronic newspapers and magazines for free using apps that you can download to your device. Customers can join the library online to get access to these great services. 

Contact details for Derby Libraries: 

Alvaston Library: Tel 01332 718140. Email alvaston.library@derby.gov.uk 

Mickleover Library: Tel 01332 718926. Email mickleover.library@derby.gov.uk 

Normanton Library: Tel 01332 642640. Email normanton.library@derby.gov.uk 

Riverside Library: Tel 01332 641702. Email riverside.library@derby.gov.uk 

Local Studies and Family History Library: Tel 01332 642240. Email localstudies.library@derby.gov.uk. Text 07584 268351 

Home Library Service: Tel 01332 640617. Minicom 01332 640666 

8 Aug 2020

The final preparations are being made to welcome members back to Derby Libraries. A phased re-opening of our sites will take place over the next month, allowing as much use of library facilities as is safe and practical at this time.

While we are very much looking forward to seeing our members again, inevitably there will be changes to the services available, and opening hours. The safety of our customers and staff is our priority.

For full details and updates, please visit our Welcome back to Derby Libraries page here

24 Jun 2020

Derby Libraries are closed and we are working hard to reopen as soon as possible. We look forward to welcoming you back. Any announcements about reopening will be made here and on social media. In the meantime the eBook library is available.

20 Mar 2020

In response to the Government’s latest guidance concerning the COVID-19 virus, and in the best interests of our visitors and staff, Derby Libraries will be closing their doors temporarily after business hours on Saturday 21 March. This will be for at least four weeks.

This means Derby City Council’s libraries at Mickleover, Normanton and Alvaston, as well as the Local Studies Library and Riverside Library, will be closed to the public. 

The city’s Community Managed Libraries at Allestree, Allenton, Blagreaves, Chellaston, Derwent, Mackworth, Chaddesden Park, Sinfin, Spondon and Springwood, which are not run by Derby City Council, have already temporarily closed to the public.

All items are being issued with a return date in June. Items already out on loan have already had their return date extended, although customers may not be aware of this. Members can continue to renew their loans online here. Unfortunately, we will not be able to issue reserved books at this time.

It is a difficult time for all of us, but we would urge library members to make use of our electronic services while they are unable to visit us in person.

eBooks, eAudioBooks, and eMagazines can be accessed by downloading two apps onto your device or smart phone. You will need to have to hand your library card and the personal identification number (PIN) you were given when you joined.

The Borrowbox app allows you to borrow eBooks and eAudioBooks for free. The RBDigital app gives access to eMagazines for free. Once you have downloaded magazines you can keep them for ever, and you can download as many as you like. More information about the electronic services and how to get started can be found here.

Derby Libraries’ eReference library provides access to online resources such as news, general knowledge, academic research, links to websites to help with school homework, provide ideas about new books to read, and much more. 

We wish all our members well and look forward to welcoming them back as soon as we can.

Derby City Council Coronavirus information and advice 

Find out how coronavirus is impacting Council services and facilities.

Check out the latest advice on coronavirus (COVID-19).

Updates on social media