Changes we have made for your safety

open book

For up to date information on current services, please visit our COVID-19 Libraries news story.

Sun 9 Aug 2020

Social distancing 

  • We have installed clear signage to manage movement into, around and out of our libraries.
  • Where possible, we have altered the layout to allow plenty of space to move about freely.
  • For the health and safety of everyone in the library, we ask that if possible, you come to the library alone.
  • We ask that you spend no longer than 30 minutes in the library.
  • Should it be necessary, we will limit the amount of customers entering the library at one time and would ask you to follow staff guidance at all times.
  • We have reduced the number of public computers to minimise health risks.
  • Newspapers, magazines, tables and chairs have been removed.

Personal protection

  • We will ask you for your contact details at the point of arrival in cooperation with the NHS Test and Trace scheme. Information will only be shared with NHS Track and Trace personnel if necessary. Any information you give will be destroyed 21 days after your visit.
  • You will be asked to wear a face covering whilst you are in the library. This does not apply to customers who are exempt for age, health or disability reasons.
  • You will be expected to clean your hands using hand sanitiser when you enter the library. Hand sanitisers are positioned throughout for your usage.
  • We have installed protective screens at our service desks.
  • Returned books will be quarantined for up to three days to protect customers from any potential health risks – this also includes books that have been handled in the library while browsing.

Library cleaning

  • We have increased our standard cleaning rotas and procedures. Staff will also wipe down common touch point areas.
  • Staff will wipe down public PCs and furniture after each session.

Card/contactless payment

  • To reduce as much contact as possible we have introduced card/contactless payments.