Returning to the pool
Thu 4 Mar 2021
As we approach the unlocking of our Derby Active facilities, two of our managers have provided insight into what customers can expect upon returning to leisure facilities.
One site, in particular, Queen's Leisure Centre, will open it's doors again on April 12th and work is currently on-going behind the scenes in preparing for re-opening.
Kevin Cogan, Centre Manager at the facility, said: “It's been a long time to wait from Christmas until Easter to re-open our doors again but we're excited to welcome our valued members back"
“We've looked at every part of the facility, from entry to egress to ensure customers have plenty of space and can follow one way systems"
“For the changing rooms, we’ve plenty of changing spaces available per pool and we’ve restricted spaces within these to ensure social distancing whilst changing"
“We've also continually looked at the pool programme since the Covid-19 pandemic and how we could configure to meet the requirements that were set out by Swim England and the Government guidance, whilst also catering for everyone".
“From previous re-openings, we've found that members have been really happy with the swimming lessons and lane etiquette, including the signage that we have on display and the way that we’re informing them so that everybody knows what to expect".
After our swim sessions, there are always deep clean sessions to ensure cleanliness is kept to an extremely high standard and we've found reassurance in returning customers has been extremely high.
Ben Hannan, Sports Manager added, “When members arrive at the site for swimming lessons in particular they will be met by a member of staff to ensure they are in the right place to avoid walking around the building and congesting areas for safety reasons".
“Changing takes place on poolside with swimwear already on underneath clothing and we advise on members taking a pre-cleanse shower at home before attending the facility. They have their own Covid safe lesson in the dedicated area which is kitted out with signage and supportive equipment."
As expected, a few may still be nervous about returning to the pool, Kevin discusses how his centre can help.
“Generally reassurance has grown as members come in and see what we've got in place and the way we operate. We've certainly seen an increase in members through our doors in previous re-opening periods which is a credit to our members in embracing all the changes” he said.
“I would say to any members that are concerned that they can contact us over the phone or e-mail and we can provide reassurance, even if it's just answering a few questions or explaining the processes we have in place or right up to meeting them at the door, we're happy to help and support our community get out there and get active again".
Read more about returning to the pool on Swim Englands web page.